news
Disabled passengers feel failed by airports, Which? study finds
Which? Travel commissioned the survey in partnership with RiDC and found numerous poor accessibility services at airports.
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Terminal Operations
Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
article
Brisbane Airport continues to embrace digital engineering
Developments sit in the digital future, but how do we get there? Planned infrastructure usually lies in the rendering of images; training usually depends upon asset availability. But what if all of this could take place in a realm away from reality? Krishan Tangri, GM, Assets at Brisbane Airport Corporation…
article
Auckland Airport’s bold collaborative door-to-departure challenge
Auckland International Airport (AKL) is not only New Zealand’s largest and busiest but also one of the fastest-growing airports in Australasia. With a need to ensure optimal resource coordination and infrastructure use, the airport engaged with Veovo to roll out the region’s first Collaborative Decision Making (A-CDM) initiative.
news
Immigration arrival area at klia2 doubles capacity following renovation
The renovated immigration arrival hall can now comfortably facilitate 1,000 visitors at a time, compared to the prior 500 visitors.
news
Future Stewart Partners to maintain New York Stewart International Airport
The joint venture between Groupe ADP and AvPORTS has finalised an agreement with the Port Authority of New York and New Jersey.
news
SITA to install Scan&Fly self-service bag drop at 18 airports
The bag drop technology offers up to 60 per cent increased terminal capacity and a 40 per cent reduction in operational costs.
article
Field testing the future at San Diego’s Airport Innovation Lab
Rick Belliotti, San Diego County Regional Airport Authority’s Director of Customer Experience and Innovation, looks at the lessons learned, and innovations discovered, at San Diego’s Airport Innovation Lab.
webinar
IATA One ID: A vision for an end-to-end biometric passenger journey
19 December 2019 | By One ID (IATA)
Register and join us live for an introductory overview of IATA’s One ID process, whilst addressing the benefits and challenges of implementation from a multi-stakeholder viewpoint; unpacking some of the significant examples we see in operation today.
article
Leveraging biometrics to solve current and future challenges within aviation
On 11th December 2019, International Airport Review and IDEMIA hosted a webinar, exploring how biometrics are a key enabler to overcome the challenge of processing more passengers whilst maintaining high security standards.
news
Munich Airport announced as host airport partner for Airport IT & Security 2020
Munich Airport and International Airport Review are delighted to announce that Munich Airport will be the host airport partner for Airport IT & Security 2020 conference.
whitepaper
People first, technology second
16 December 2019 | By HungaroControl
People are an integral part of safe Air Traffic Management (ATM) operations at all levels.
news
Haneda Airport’s passenger waiting time system put into full operation
The system has been in operation since October 2019, visualising the status of passenger traffic at security inspections.
news
Concessions manager chosen for Newark Liberty Airport’s Terminal B
Fraport has been chosen to manage approximately 47,000 square feet of Newark Liberty Airport’s Terminal B's concessions space.
video
Seamless travel and predictive analytics
Securing airport experiences where queues, delays, bottlenecks and boredom are replaced by experiences that delight.
news
EIB provides $50 million to rebuild Sint Maarten’s hurricane-hit airport
EIB is to supply a $50 million loan to rebuild Princess Juliana Airport's passenger terminal after the damage caused hurricanes Irma and Maria.
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