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Seattle-Tacoma Airport introduces sensory and prayer rooms for passengers
In a bid to be more accessible and inclusive, Seattle-Tacoma Airport has opened a Sensory Room and Interfaith Prayer and Meditation Room.
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Terminal Operations
Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
news
San Francisco Airport extends plastic-free policy to tackle use of plastic bottles
San Francisco Airport now prohibits the sale of any beverages - including sodas, teas and juices - in plastic or aseptic paper packaging.
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The value of data analytics for airports: Use cases and novel methods
Nikos Papagiannopoulos, Senior Project Manager at Athens International Airport, discusses the role of airport data analytics as an enabler to unleash key information, how this is used across the aviation industry and how it has the potential to solve significant airport challenges.
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U.S. FAA to award over $627.7 million in funding through its Airport Improvement Program
A total of 390 airports in 39 states, Puerto Rico and the Federated States of Micronesia will benefit from more than $627.7 million in FAA grant funding.
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Utilising passenger insight in a post-COVID-19 world
Emanuele Calà, Head of Innovation and Quality at Aeroporti di Roma, details the passenger-focused approach that has taken a pivotal role during the pandemic, and the use of real time data at different points in the airport journey to truly capture passenger mood.
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Cleaner, Greener Airports: Making Aviation More Sustainable – Munich Airport
In the next instalment of International Airport Review's exclusive series, Jost Lammers, Chief Executive Officer of Munich Airport, explains the initiatives, work and thinking that is driving the airport in its goal to achieve carbon neutrality by 2030, and addresses the need for social and economic factors to also be…
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TSA introduces credential authentication units at Buffalo Niagara Airport
By introducing the new CAT units at Buffalo Niagara Airport, TSA has been able to increase operational efficiency and limit unnecessary touchpoints.
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London City Airport launches new programme to support the local community
LCY's London City Helpers programme will see the airport work to tackle unemployment and support mental wellbeing in the local community.
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Incheon becomes first airport to achieve ACI Customer Experience Accreditation Level 4
After joining the pilot phase to support ACI's development of Level 4 of the Airport Customer Experience Accreditation, Incheon has become the first airport to achieve the new level.
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New report outlines the significant impact of COVID-19 on Australian aviation
The AAA's CEO has stressed the significance of the findings of the latest ACCC Airport Monitoring Report, which outlines the devastating impact of COVID-19 on Australian aviation.
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Belfast International achieves ACI Airport Health Accreditation
Following the implementation of stringent health and safety measures at the airport, Belfast International has achieved ACI's health accreditation.
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New airport management system installed by Lithuanian Airports
In addition to a new airport management system, new Information Display Systems have also been installed by Lithuanian Airports at Vilnius, Kaunas and Palanga Airports.
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All 10 Swedavia airports achieve fossil free operations
By utilising renewable energy and renewable fuels, such as electricity and biogas, Swedavia has successfully achieved fossil-free operations at all 10 of its airports.
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AAHK trials digital health pass on Hong Kong to Los Angeles flight
AAHK's digital health pass will aim to provide a simple and efficient means of conducting health document checks and verification processes on both ends of a passenger journey.
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Merging Swiss efficiency with Indian hospitality: Noida International Airport
For International Airport Review , Daniel Bircher, Chairman and Managing Director at Yamuna International Airport Private Limited (YIAPL), details the exciting plans for creating Noida International Airport and its focus on passenger experience, sustainability and contactless technology in bringing much-needed aviation infrastructure to Delhi and, indeed, the world.
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