video
Watch TAV Technologies’ new corporate video
30 July 2021 | By TAV Technologies
TAV Technologies is pleased to share its new corporate video.
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Terminal Operations
Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
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Introducing Clyde: The voice and chat bot
Fraser Ralston, Group Head of Digital at AGS Airports, explains how Clyde uses artificial intelligence to understand passengers’ questions and to provide answers, as well as how ‘he’ is furthering the AGS digital passenger experience agenda.
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Implementing ORAT during COVID-19: Montreal’s approach
In the third and final instalment of an exclusive mini-series by International Airport Review, Sarah Talbot, Project Manager and Airport Planner at ADM Aéroports de Montréal, discusses the intricacies of implementing ORAT within the airport’s major infrastructure projects.
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Preparing JFK’s T4 for the new normal of air travel
Roel Huinink, President and CEO of JFKIAT, speaks to International Airport Review about how the airport has integrated camera-enabled technology into their airport operations, which provides real-time alerts on social distancing and indicates where resources and staff are best deployed.
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Lagardère Travel Retail and LAP sign profit-sharing duty free agreement
The goal of the innovate profit-sharing agreement is to unleash growth potential, even more pertinent in this time of uncertainty post-COVID.
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Using big data and AI to inform airport management strategies
Marc Houalla, Deputy Executive Director of Groupe ADP and Managing Director of Paris‑Charles De Gaulle Airport, argues that big data and artificial intelligence is becoming increasingly essential for airport management and takes an in-depth look at how it benefitted operations within his own airport.
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Re-designing seamless travel at Istanbul Airport beyond the pandemic
Ersin İnankul, Chief Digital and Commercial Officer at Istanbul Airport, speaks to International Airport Review about the airport’s quest to offer a completely seamless passenger experience through touchless technologies, artificial intelligence and biometrics.
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“It Doesn’t Fly With Us”: New campaign sees aviation industry stepping up to protect threatened wildlife
The ROUTES Partnership and United For Wildlife have launched a new ‘Step Up to Stop Wildlife Trafficking’ campaign and are encouraging all aviation companies that want to help to end wildlife trafficking in air transport to get involved. For International Airport Review, Michelle Owen, ROUTES’ Lead, discusses the campaign and…
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Cleaner, Greener Airports: Making Aviation More Sustainable – Kansai Airports
Rika Ito, Manager of the Environmental Management Group at Kansai Airports, details the commitment being made to address environmental issues and the advantages of working collaboratively between the three airports under the group’s operation in the next instalment of International Airport Review’s exclusive series.
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Creating effective data visualisations to support quick business decisions
Zihong Gorman, IT Manager at San Francisco International Airport, details how upgrading their ETL programmes has reinvigorated analytics tools at the airport and is allowing both itself and business users to achieve so much more from their data.
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ACI World data highlights lasting impact of COVID-19 on aviation
With passenger numbers expected to be 47.3 per cent down by the end of 2021 compared to 2019, ACI World has predicted that global traffic may take up to two decades to return to previously projected levels.
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IATA publishes research on aviation training requirements post-pandemic
Findings from an IATA survey have outlined that safety, operations and security will be the main areas where training will be required post-pandemic, once the workforce begins to return to the industry.
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Study findings highlight economic and social impact of Queen Alia International Airport
Findings of the Queen Alia Airport study emphasised the significance of the airport in facilitating economic growth, generating employment and boosting government revenue.
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Rotterdam The Hague Airport achieves highest ACI carbon accreditation
Rotterdam The Hague Airport has become the first airport worldwide to be accredited for the first time at the highest level of the ACI ACA programme.
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Riga Airport commits to becoming net zero by 2050
As part of its commitment to achieving net zero emissions by 2050, Riga Airport will develop a medium-term 2030 sustainability strategy to help the airport to achieve its climate goals.
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