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Terminal Operations

Here, International Airport Review explores the various terminal operations that occur within an airport.

Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.

Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.

Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.

article

To SeMS or not to SeMs, that is the question

6 July 2017 | By Neville Hay

Security expert Neville Hay discusses the positives and negatives of SeMs for the airport industry.

article

Passenger Experience In-Depth Focus 2017

6 July 2017 | By International Airport Review

When considering passenger experience, consideration must be given to design and flow, the efficiency of checkpoint areas and the usefulness of apps and digital services if airports want to satisfy the modern day passenger. This In-Depth Focus explores some current passenger experience developments and opportunities...

article

Airport IT In-Depth Focus 2017

6 July 2017 | By International Airport Review

Travellers want smart solutions to help them navigate terminals, and airports want technology to ensure travellers have a safe experience. This In-Depth Focus looks at airport-to-passenger engagement using apps, the use of biometric technologies, and the SESAR2020 'Total Airport Management' project...

article

International Airport Review – Issue #4 2017

5 July 2017 | By International Airport Review

Read Issue #4 of International Airport Review: Includes in-depth focuses on Airport IT, Passenger Experience & Winter Operations, with articles covering air connectivity, safety at Prague Airport, airport development at LAX, revenues at Budapest Airport and a profile of Toronto Pearson…

news

Exclusive interview with Special Mobility on best PRM processing practices

4 July 2017 | By Roy Manuell | Junior Editor

We speak exclusively to Special Mobility's Frank Bod on the challenges we face with respect to the PRM passenger in airports.

article

Undaunted by big data: Embracing the revolution in the world of airport

3 July 2017 | By Claire Blejean | Helios

Helios' Claire Blejean unveils the incredible potential of big data for the world of aviation and airport.

article

Saudi Arabia’s GACA: Unveiling the Kingdom’s aviation network

30 June 2017 | By Basem A Alsallom | VP Corporate Communications & Marketing | General Authority of Civil Aviation (GACA), Roy Manuell | Junior Editor

Speaking exclusively to senior members of GACA, Saudi Arabia's civil aviation authority, International Airport Review discovers how the Kingdom are making the move towards the privatisation of its airport network and infrastructure.

article

Innovation, innovation and innovation | Pittsburgh CEO Christina Cassotis

28 June 2017 | By Christina Cassotis | CEO | Pittsburgh Airport, Roy Manuell | Junior Editor

The US airport ageing infrastructure has long been a growing issue. Roy Manuell speaks exclusively to Pittsburgh CEO Christina Cassotis in Dubai about why innovation represents the answer.

news

London City Airport announces Robert Sinclair to replace Declan Collier as CEO

28 June 2017 | By International Airport Review

London City Airport announce that following an international search and selection process that Robert Sinclair will be appointed as CEO of London City Airport to replace Declan Collier who is stepping down.

news

Technology boosts passenger satisfaction at bag collection and borders

27 June 2017 | By International Airport Review

2017 Passenger IT Trends Survey shows tech is making a difference at every step of the journey.

article

Top 20 airports by passenger growth | 20 years of International Airport Review

21 June 2017 | By International Airport Review

Ever wondered which airport is currently the fastest growing in the world? How many of the world’s top 20 are situated in Asia? Find out in our latest instalment of the anniversary series…

news

ACI Europe Best Airport Award winners for 2017 announced

15 June 2017 | By Airports Council International (ACI) Europe, International Airport Review

The 13th Annual ACI EUROPE Best Airport Awards were announced last night during the Gala Dinner of the 27th ACI EUROPE General Assembly, Congress & Exhibition, hosted by Groupe ADP.

news

Dr Michael Kerkloh elected to lead European airport association

15 June 2017 | By International Airport Review

During the 27th ACI EUROPE Annual Assembly meeting, Dr Michael Kerkloh, President & CEO of Munich Airport was elected to lead the organisation as President.

article

What future does European aviation face?

13 June 2017 | By Henrik Hololei | Director-General for Mobility and Transport | European Comission

Director-General for Mobility and Transport Henrik Hololei discusses the impact of Brexit, the need for progress on the Single European Sky project and what the future holds for European aviation.

article

Understanding airport risk analysis solutions

9 June 2017 | By International Airport Review, Roy Manuell | Junior Editor

CGE Risk Management Solutions offer their insight in an exclusive Q&A.

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Latest News

Terminal Operations