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Terminal Operations

Here, International Airport Review explores the various terminal operations that occur within an airport.

Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.

Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.

Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.

whitepaper

Raise passenger experience to the next level

4 September 2018 | By Dassault Systèmes

The key to airport operations that are optimised for passenger satisfaction lies in integrated, demand-driven planning...

Content Hubs

NEXTT: New Experience Travel Technologies

news

Goal to let passengers keep liquids in their bags with new CT technology

31 August 2018 | By International Airport Review

CT scanners could be the answer to the 100ml liquid question. Los Angeles World Airports (LAWA) and the Transportation Security Administration (TSA) reveal their new technology to keep liquids in bags.

news

Waterproofing Beijing’s new airport from the roof down

30 August 2018 | By International Airport Review

How do you waterproof a roof in time for monsoon season? Beijing New Airport seems to have it covered, using membrane joints.

news

Queenstown Airport and Veovo partner to improve passenger experience

30 August 2018 | By Veovo

To streamline operations and provide real time wait time information to its growing passenger base, Queenstown Airport has partnered with Veovo to utilise its Passenger Predictability solution.

news

Which? airports are rated the best and worst in the UK

29 August 2018 | By International Airport Review

Which? has released the findings of its survey into the best and worst airports across the country, but which ones make the list?

news

Impostor uncovered at Washington Dulles thanks to new biometric system

28 August 2018 | By International Airport Review

Biometrics prove that the fuss really was worth it as an impostor is apprehended at Washington Dulles International Airport.

news

FAA is funding airport developments across the United States of America

28 August 2018 | By International Airport Review

FAA announces funding to improve airport infrastructure across the U.S., but will the improvements help with the exponentially growing passenger numbers?

news

TSA finally speaks out about “Quiet Skies” programme

23 August 2018 | By International Airport Review

The TSA has been repeatedly criticised about its "Quiet Skies" programme, but now it has finally shed some light amid the speculation...

news

Tech failure at Gatwick Airport caused chaos during busy summer rush

23 August 2018 | By International Airport Review

A recent hardware dilemma by Vodafone at Gatwick Airport caused the flight announcement screens to crash, but is a manual contingency plan enough of a back-up for such a major UK airport?

whitepaper

Case study: Amsterdam Airport Schipol

23 August 2018 | By Vanderlande

70MB project cements productive partnership between Schiphol and Vanderlande...

whitepaper

The integrated future of ground operations

22 August 2018 | By Dassault Systèmes

Putting passengers first no longer means sacrificing other business goals. Rely on an integrated planning approach that delivers happy passengers while keeping operations smooth and costs low...

article

Brussels Airport and Virgin Atlantic Airways: The secret behind their great passenger experiences

21 August 2018 | By Dassault Systèmes

What makes a great experience for passengers at the airport? The list of contributing factors is long, but perhaps none is more crucial today than efficiently managed ground operations...

news

IATA expect significant growth in aviation training and job sector

21 August 2018 | By International Airport Review

Study has found that over the next two years, ground operations, customer services and cabin crew sectors are expected to grow by over 70 per cent.

article

Next generation baggage handling: tote screening system

20 August 2018 | By Suzanne Culin

As part of a $2.4 billion redevelopment of San Francisco International’s Terminal 1, the airport has embarked on an exciting project to become the first airport in the United States to install a terminal-wide independent carrier system for baggage handling. Suzanne Culin, Terminal 1 Program Manager, reveals the potential the…

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Terminal Operations