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Terminal Operations

Here, International Airport Review explores the various terminal operations that occur within an airport.

Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.

Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.

Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.

news

Cranfield University announces Professorship in Autonomous Systems

4 October 2018 | By International Airport Review

Cranfield University, leaders in aviation technology, reveal plans for leading research role in autonomous systems and artificial intelligence.

news

IATA finds that human interactions are still integral to air travel

3 October 2018 | By International Airport Review

Despite the advances in automation and the masses of information available to passengers, they still desire face-to-face interactions.

article

The future of digital technology in the aviation industry

2 October 2018 | By John Jarrell

As digital technology is the future of aviation we asked John Jarrell, Head of Airport IT at Amadeus, to explain the main ways he sees the industry changing as technology continues to develop.

news

Gatwick becomes first UK airport to open sensory room

2 October 2018 | By International Airport Review

The new, free-to-use sensory room provides a calming space for passengers with special needs to relax in before their flight.

news

Aberdeen International Airport consults on latest Noise Action Plan

1 October 2018 | By International Airport Review

Aberdeen Airport looks at ways to mitigate aviation-related noise as Draft Noise Action plan is due for renewal.

news

Birmingham Airport launches a new flight update service via Facebook

27 September 2018 | By International Airport Review

Birmingham Airport has pushed to improved its customer service for passengers by adding Flight Smart to Facebook Messenger so flight information can be personalised.

news

Shannon becomes first European airport to have biometric screening

27 September 2018 | By International Airport Review

New facial recognition system will speed up screening time at Shannon Airport, as it becomes the first airport outside of the Americas to have this technology installed.

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news

North America Airport satisfaction study results released

26 September 2018 | By International Airport Review

North American airports have managed to shrug off the potentially disruptive effects of record passenger volumes and massive construction projects to achieve a record high in overall passenger satisfaction.

article

Aberdeen International Airport terminal transformation project

25 September 2018 | By Gareth Bristo

Aberdeen Airport has embarked on a £20 million project to expand the airport which has been in action since the 1934, Gareth Bristo takes us through the expansion which is set for completion in autumn 2019.

news

Sydney Airport’s wayfinding kiosks now available in Hindi and Arabic

25 September 2018 | By International Airport Review

At Sydney Airport, wayfinding is now available in Hindi and Arabic, as passenger numbers steadily increase from India and through the Middle East.

news

Delta to partner TSA and CBP to launch first biometric terminal in the U.S.

25 September 2018 | By International Airport Review

In partnership with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport (ATL) and the Transportation Security Administration (TSA), Delta Air Lines is launching the first biometric terminal in the United States.

whitepaper

Brochure: The ultimate high-capacity tilt-tray sorter

24 September 2018 | By Vanderlande

At Vanderlande we are constantly rethinking and further improving the design of our solutions for logistic process automation, to increase your operational efficiency and reduce energy consumption, environmental impact and costs.

news

Manchester Airport cracks down on mishandling of baggage

24 September 2018 | By International Airport Review

Swissport handlers, employed by Ryanair, have been filmed mishandling passenger baggage at Manchester Airport.

news

Frequentis Group expands European AMHS customer references

24 September 2018 | By International Airport Review

The Czech Republic, Greece and Norway are now successfully operating Frequentis smartMessenger as market share expands to 70 per cent.

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Latest News

Terminal Operations