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Zurich Airport (ZRH)

 

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A shift in passenger priorities at Zürich Airport

9 November 2022 | By

International Airport Review’s Lily Mae Pacey spoke with Tamara Stotz, Manager Customer Experience & Analytics at Flughafen Zürich AG to discuss the development in passenger expectations throughout the airport journey and how digitalisation can accommodate these changes.

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Aviation’s Post-Crisis Recovery Series: Zurich Airport

18 June 2021 | By

In the next instalment of International Airport Review’s exclusive series, Stefan Tschudin, Head of Aviation and Chief Operation Officer at Flughafen Zürich AG, explains the impact of the pandemic on the airport and how the return of reliable, predictable travel is key in restoring passenger confidence.