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Aircraft being serviced by ground handling teamGround handling is the process of servicing an aircraft when it is parked, usually between flights whilst the plane is at the airport terminal gate.

Ground handling is frequently subcontracted by airlines to the airports they use, to third-party agents or to other airlines.

The ground handling team is made up of staff who perform a wide range of functions including:

  • Ramp handling: guiding the plane into position and operating
  • Servicing vehicles on the tarmac
  • Refuelling and maintenance of the aircraft
  • Clearing of the cabin and restocking of the catering supplies
  • Check-in and boarding at the terminal gate

webinar

Optimising passenger flow with a holistic approach to resource management

4 October 2019 | By Dassault Systèmes

ABOUT THIS WEBINAR The right resource allocation is key in improving passenger flow at your airport. But without an holistic view on the operations, inefficient or even counter-productive decisions are easily made. In this webinar we explain how a passenger flow model can be used to determine the optimal resource…

webinar

A day in the life of seamless travel – the next chapter of modern aviation

24 September 2019 | By Vision-Box

ABOUT THIS WEBINAR Seamless travel is connecting travellers to airports, airlines and governments in a manner that is transforming the experience inside and outside the airport ecosystem. Industry initiatives including, One-ID and Known Traveller Digital Identity systems (KTDI), are leading the way in reshaping and transforming the traveller experience by…

webinar

Enhanced video analytics for airport operators

5 August 2019 | By IDEMIA

The growing number of travellers passing through airports consequently increases the number of tasks airport operators must complete, whilst enhancing potential threats. However, an enlarged amount of traffic cannot be at the expense of security. Video analytics can enhance the capacity of existing infrastructure and video management systems. Video analysis…

webinar

RFID and modern baggage messaging: Where we are and what to expect in 2020

31 July 2019 | By International Air Transport Association (IATA)

To conclude IATA’s 2019 webinar series dedicated to baggage tracking, RFID and modern baggage messaging, this last session will focus on where the industry is at and what can be expected as we move towards 2020. Participants will hear an overview of the important milestones achieved in 2019, which notably…

webinar

Modern baggage messaging standards

30 July 2019 | By International Air Transport Association (IATA)

Following on from the first two webinars of this series - which introduced the IATA RFID priority and highlighted some successful deployments - this session will cover the messaging aspect as baggage is moved according to messages that are sent from the airline Departure Control System (DCS) to the baggage…

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