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Denver Airport celebrates “topping out” of gate expansion project
New gates will be added on all three concourses to allow DEN’s airlines an opportunity to grow and for DEN to accommodate new airlines.
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Ground handling
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Ground handling is the process of servicing an aircraft when it is parked, usually between flights whilst the plane is at the airport terminal gate.
Ground handling is frequently subcontracted by airlines to the airports they use, to third-party agents or to other airlines.
The ground handling team is made up of staff who perform a wide range of functions including:
- Ramp handling: guiding the plane into position and operating
- Servicing vehicles on the tarmac
- Refuelling and maintenance of the aircraft
- Clearing of the cabin and restocking of the catering supplies
- Check-in and boarding at the terminal gate
whitepaper
Toolbox talk – sterile cockpits in ASUs and GSE
In the latest RTITB Airside Toolbox Talk, we discuss keeping your GSE and vehicle cabs clear to improve safety.
webinar
Optimising passenger flow with a holistic approach to resource management
4 October 2019 | By Dassault Systèmes
ABOUT THIS WEBINAR The right resource allocation is key in improving passenger flow at your airport. But without an holistic view on the operations, inefficient or even counter-productive decisions are easily made. In this webinar we explain how a passenger flow model can be used to determine the optimal resource…
webinar
A day in the life of seamless travel – the next chapter of modern aviation
24 September 2019 | By Vision-Box
ABOUT THIS WEBINAR Seamless travel is connecting travellers to airports, airlines and governments in a manner that is transforming the experience inside and outside the airport ecosystem. Industry initiatives including, One-ID and Known Traveller Digital Identity systems (KTDI), are leading the way in reshaping and transforming the traveller experience by…
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Case study: Brussels Airport
What makes a great experience for passengers at the airport? Learn how Brussels Airport improved their passenger satisfaction.
whitepaper
What today’s airlines need to lead tomorrow’s market
Discover how to make use of data analytics to make smarter decisions when it matters most – in real time.
video
Video: The value of integrated ground operations
Optimise the passenger experience with optimal assignment of gates, stands, check-in desks and other airport resources through all planning stages.
video
Video: Southwest Airlines: How to satisfy 175 million passengers annually
How does Southwest Airlines mobilise a 21,000-strong workforce to serve 175 million passengers every year? Find out in this video.
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Video: How Virgin Atlantic maximises their passenger experience
Virgin Atlantic is on track to realize its vision of offering the best passenger experience while keeping staff happy and costs low.
article
Ensuring safety within ground operations during the age of automation
Safety is supposed to be everyone’s top priority in the world of airports, airlines and ground service providers. However, as Wayne Anaka, President of AVCON, highlights, in reality safety is having to compete with on-time performance and profitability.
whitepaper
Checklist – hazards and occurrences in airside operations
Download the free checklist to help you identify and report safety issues and observations in your airside operations.
webinar
Enhanced video analytics for airport operators
5 August 2019 | By IDEMIA
The growing number of travellers passing through airports consequently increases the number of tasks airport operators must complete, whilst enhancing potential threats. However, an enlarged amount of traffic cannot be at the expense of security. Video analytics can enhance the capacity of existing infrastructure and video management systems. Video analysis…
webinar
How to streamline operational processes and excel in customer experience: The “Aeroporti di Roma” success story
31 July 2019 | By TIBCO
ABOUT THIS WEBINAR Active engagement with passengers and collaboration with all the various players present in the airport ecosystem can secure business operativity and increase profitability in the years to come, whilst providing a greater passenger satisfaction. Airports generate a lot of data – from passengers departing, arriving and in…
webinar
RFID and modern baggage messaging: Where we are and what to expect in 2020
31 July 2019 | By International Air Transport Association (IATA)
To conclude IATA’s 2019 webinar series dedicated to baggage tracking, RFID and modern baggage messaging, this last session will focus on where the industry is at and what can be expected as we move towards 2020. Participants will hear an overview of the important milestones achieved in 2019, which notably…
webinar
Modern baggage messaging standards
30 July 2019 | By International Air Transport Association (IATA)
Following on from the first two webinars of this series - which introduced the IATA RFID priority and highlighted some successful deployments - this session will cover the messaging aspect as baggage is moved according to messages that are sent from the airline Departure Control System (DCS) to the baggage…