Innovation orchestration at Los Angeles World Airports with Ian Law
Posted: 15 December 2023 | Holly Miles, Ian Law | No comments yet
Watch this exclusive interview with the Chief Digital Transformation Officer of LAWA.
At Future Travel Experience, we caught up with Ian Law, Chief Digital Transformation Officer at Los Angeles World Airports to discuss their digital transofmration journey, the largest deployment of biometric boarding gates in the U.S. which is taking place at LAX, what Ian refers to as “innovation orchestration”, and his technology wishlist which includes artificial intelligence (AI) and video AI.
Ian also shared his vision for the future of the digital passenger experience at LAX: “I think that passengers will come to LAX and come TO it rather than go THROUGH it, and the digital experience will make the coming to experience more valuable than the going through experience. But we think there is a lot more that an airport can offer in terms of an experience.”
Watch the exclusive interview now!
AI in Action: Enhancing Ground Operations at Frankfurt Airport
30 Sept 2025 | 11:00 AM BST | FREE Virtual Panel Discussion
Airports face mounting pressure as passenger volumes grow and turnaround windows tighten. But what if you could see your ground operations in real time, and predict issues before they occur?
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Meet the experts:
- Pascal Schimanski, Project Lead – Digitalisation, FraPort
- Pauline Nolte, Project Director Strategy & Consulting, FraAlliance
- Christian Ritter, Head of Product & Principal Data Scientist, zeroG
- Moderated by Francesca Vetter, Head of Marketing, zeroG
Register now to ask your questions live and take away practical, proven insights on applying AI at scale in your airport – Register Now – It’s Free!
Related topics
Artificial intelligence (AI), Biometrics, CCTV/Video Analytics, Digital transformation, Information technology (IT), Innovation, New technologies, Passenger experience and seamless travel
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