FCO welcomes first fully autonomous delivery robot
Rome Fiumicino International Airport has welcomed the launch of the first fully autonomous delivery robot.
Terminal 1 at Aeroporti di Roma (ADR) has announced how an autonomous delivery project will be part of their long-term strategy, with the aim to maintain the highest levels of service and enhancing passengers’ experience using cutting edge technology and innovation.
“We chose automation as one of our topics for our first call for ideas because we truly believe in enhancing passenger experience with a continuous improvement approach that has led FCO in its path of quality excellence and innovation since 2016,” said Emanuele Cala, VP of Innovation & Quality at ADR.
Rome Fiumicino International Airport (FCO) has partnered with Plug & Play Tech Center, LVenture Group and PWC in the development of ‘Runway to the future,’ a programme set in ADR Innovation Hub, which is the first industrial incubator inside an airport.
The new, cutting-edge technology to be implemented will now be offered to passengers boarding from the new Pier A at Aeroporti Di Roma. Air passengers can scan a QR code to purchase F&B and retail items at the airport and get them delivered right up to the gate in a digital and completely frictionless experience.
The newest generation of the robot is the first fully customisable and modular robot designed for increased access for customers and directional mobility. It is able to navigate completely autonomously through crowds and complicated environments. The proprietary system is highly scalable and flexible and utilises a comprehensive suite of tools to manage a fleet of robots deployed at a location.