Terminal Operations

Here, International Airport Review explores the various terminal operations that occur within an airport.

Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.

Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.

Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.

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Seamless new smart biometrics check-in and boarding trial at Brisbane

9 March 2017 | By International Airport Review

Brisbane Airport, in partnership with SITA and Air New Zealand, has launched an Australian first trial of facial recognition technology...

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International Airport Review – Issue #2 2017

8 March 2017 | By International Airport Review

Read the free-to-view digital version of Issue #2 2017, which includes: a round-up of industry events; airport development and strategy; in-depth focuses on security, passenger experience and revenues; show previews; revolutionising the cargo industry; and crisis management...

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Growth presents opportunity to address gender equality targets

8 March 2017 | By International Airport Review

Women’s participation in the aviation sector must improve in order ensure the sustainable management of global air traffic.

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Armed robbers dressed as police in heist at Johannesburg’s OR Tambo

8 March 2017 | By Roy Manuell (International Airport Review)

Thieves reportedly dressed as policemen have carried out an armed robbery at Johannesburg International Airport...

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New automated management solution hits the Asia Pacific region

8 March 2017 | By International Airport Review

Adelaide Airport and Amadeus partner to roll out Australasia’s first fully automated airport management system..

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Passenger experience: Supporting a seamless journey

7 March 2017 | By Roger Gray

Customers expect to be able to manage their own journeys with the help of the latest technology and apps. To keep up with the ever-changing digital world, Air New Zealand embarked on a revolutionary self-service initiative. Group General Manager of Airports, Roger Gray, outlines the world-first biometric bag drop installation…

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Morpho Detection in $40 Million TSA order

7 March 2017 | By International Airport Review

Morpho Detection announce orders valued at more than $40 million from the TSA for its deployed fleet of Morpho Detection CTX hold baggage explosives detection systems (EDS).

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Queen Alia crowned regional first place

7 March 2017 | By International Airport Review

Queen Alia International Airport (QAIA) has been named the best airport of its size in the Middle East, and has tied for third place amongst airports of its size worldwide...

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London City Airport crowned Airport of the Year at the London Transport Awards

6 March 2017 | By International Airport Review

London City Airport has further reason to celebrate its 30th anniversary year having collected the award for Airport of the Year at the 14th Annual London Transport Awards.

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In-depth focus: Exploring the self-connectivity market

6 March 2017 | By Pere Suau-Sanchez

With the North American, Asia-Pacific and European Economic Area regions accounting for 46.5 per cent of global air traffic connections there is evidence to suggest that airports can create an invaluable new revenue stream by capitalising on the self-connectivity market. Course Director of the MSc Airport Planning and Management at…

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No Country Left Behind: New Zealand’s key collaboration with the Pacific Islands

6 March 2017 | By Roy Manuell, Digital Editor

Athol Glover's work in the Pacific represents precisely what the wider aviation community needs to achieve. Athol Glover represents mutual accountability.

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Gatwick provides UK jobs boost with more than 1,000 positions available

2 March 2017 | By International Airport Review

Gatwick Airport announces vacancies for more than 1,000 seasonal summer jobs, further demonstrating the airport’s commitment to boosting employment...

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San Diego International Airport unveils new innovation lab

27 February 2017 | By Rick Belliotti | Director of Innovation | San Diego

High-tech testing ground to help transform airports of the future as San Diego International announces new innovation centre...

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Blockchain: A concise, comprehensive guide to everything you need to know

24 February 2017 | By Bernard Marr | Advanced Performance Institute

What is blockchain? Why is everyone talking about it? Just how might it impact upon aviation and the airport industry?

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Who’s really in charge of an in-flight aviation crisis?

22 February 2017 | By Captain Tom Walsh | Aviation Security Consultant

Aviation Security Consultant, Captain Tom Walsh, addresses the issues of ‘captain’s authority’ and ‘common strategy’ by government officials, airport security managers, airport law enforcement and other first responders to security events involving commercial airliners at their airports, and discusses where the responsibility lies.