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Building trust in a seamless passenger experience

3 February 2021 | By

Carol Lobato, Deputy General Manager at Guangzhou Baiyun International Airport Terminal 2, details the hard work that goes into creating an effortless, stress-free experience for passengers, and the importance of trust, now more than ever, in building and keeping relationships that will see those passengers return.

Greater government support key to UK air travel recovery

1 February 2021 | By

Karen Dee, Chief Executive of the Airport Operators Association (AOA), assesses the state of the UK airport industry, which is still grappling with the ongoing repercussions of COVID-19, and calls on the UK government to do more to ensure its survival.

Supporting the air cargo industry in transporting the COVID-19 vaccine

25 January 2021 | By

Steven Polmans, Chairman of The International Air Cargo Association (TIACA), tells International Airport Review about the work that is being undertaken to better support the air cargo industry in transporting the vital COVID-19 vaccine across the globe, as well as discussing some of the challenges that come with playing such…

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