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Freezing out winter weather delays at Chicago O’Hare

22 November 2021 | By

Jamie L. Rhee, Commissioner of the Chicago Department of Aviation, tells International Airport Review about the $168 million Central De-icing Facility that opened at Chicago O’Hare International Airport in 2018, which has been reducing winter weather delays ever since.

Silent Airport: Innovation and tranquillity when boarding

17 November 2021 | By ,

Zurich Airport, a company that owns 100 per cent of the operations at the airports of Florianópolis, Vitória, and Macaé in Brazil, has launched an unprecedented concept in the country, radically changing the passenger experience. Neuza Wagner, Quality, Innovation and Excellence Co-ordinator, and Fabio Marques, Chief Operations Officer explain more.

VINCI Airports: Sustainability, connectivity, and growth

11 November 2021 | By

As of November 2021, VINCI Airports operates 45 terminals worldwide. By the beginning of 2022, there will be 52, and 16 of them will be in Latin America and the Caribbean. The expertise and knowledge of the French company has led to major breakthroughs in each of the airports it…

Remaining operational in challenging weather

8 November 2021 | By

Wayne Harvey, Vice President, Operational, Technical and Regulatory Affairs at the Canadian Airports Council, talks to International Airport Review about how Canadian airports deal with winter weather and how they are preparing for the incoming change to the Global Reporting Format.

A first-class passenger experience from bedside to planeside

4 November 2021 | By

Airports are constantly trying to improve the passenger experience to make commercial air travel the easiest, most enjoyable, and most preferred method of travel. For International Airport Review, Karen W. Ellis, Chief Customer Experience Officer at the San Antonio Airport System (SAAS), shares her insight into cracking the passenger experience…