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COVID-19 impacts on Queensland Airports

4 May 2022 | By

Queensland Airports Limited Chief Financial Officer, Amelia Evans, spoke to International Airport Review about the impact that the COVID-19 pandemic had on Queensland Airports and the measures and initiatives taken to overcome and adapt from the crisis.

The impact of digital transformation at iGA Istanbul Airport

2 May 2022 | By

Ersin Inankul, Chief Digital and Commercial Officer at iGA Istanbul Airport, talks to International Airport Review about the airport’s latest developments in the digital journey experienced through touchless technologies and artificial intelligence, and how its new ‘Youth Lounge’ will also enhance the airport experience.

Putting Teesside Airport back on the map

25 April 2022 | By

Phil Forster, Managing Director of Teesside International Airport, tells International Airport Review, about the complete redevelopment of the airport’s terminal building, creating a more seamless, stress-free, and enjoyable experience for passengers, and what they have in store for 2022.

Viewing the passenger experience as a patchwork quilt

22 April 2022 | By

Daniela Fantinati, Head of Quality Management and Customer Experience at Aeroportos Brasil Viracopos S.A., believes that to achieve a positive passenger experience, much like a patchwork quilt, attention must be paid to all stages of the journey, starting from booking their flight to the moment the air passenger arrives at…

America’s friendliest airport: Transforming Phoenix Sky Harbor

20 April 2022 | By

As Phoenix Sky Harbor International Airport prepares for the grand opening of its state-of-the-art concourse, Heather Shelbrack, Special Projects Administrator for the City of Phoenix Aviation Department, explains what makes the transformation so special – with a passenger-centric goal at the heart of the development.

Travelling with man’s best friend at BNA

15 April 2022 | By

When planning a trip, a packing list will likely include clothes, toiletries, electronics and more. But for many, including those who plan to board a commercial aircraft, that list also has items necessary for travelling with a pet or service animal. Kym Gerlock, former Director, Communications and Corporate Social Responsibility…