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Operational effectiveness, efficiency or excellence?

21 September 2022 | By

Damian Ellacott, Chief Operating Officer at Dammam Airports Company (DACO), explores the terms operational effectiveness, efficiency and excellence, focusing on airport operations, but argues that commercial and support functions all contribute significantly to the success of an airport ecosystem.

The importance of implementing family assistance plans at airports

14 September 2022 | By

After the Red Air flight that caught fire at Miami International Airport when its landing gear collapsed on the runway, Monica Maccaferri, Emergency Team Coordinator at Bologna International Airport speaks to International Airport Review about why airports should implement a family assistance plan and why well-trained staff can help ensure…