Alongside offering passengers the ability to forward plan, check in, schedule parking and even purchase duty-free items before they arrive at the airport, airport apps have been forced to evolve to help restore passenger confidence in air travel. Articles in this Guide To explore how airports are using apps to…
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Sue Hudson, Head of Service Proposition at Heathrow Airport, details how Heathrow examined what passengers need to regain confidence to travel.
Nashville International Airport has an extensive array of initiatives dedicated to enriching its passengers’ experience. Although the global pandemic has postponed some of these activities, the airport informed International Airport Review of how the journey at Nashville is above the rest.
Qatar’s Hamad International Airport has amended its airport experience to ensure that passengers experience a smooth and welcoming journey post-COVID-19.
Jean-Sébastien Pard, Senior Manager of Facilitation and Passenger Services at ACI World, highlights how accessible airport operations are imperative, even more so during these difficult times.
The EU-EES imposes the secure enrolment of all Third Country Nationals (TCN) to verify the identity of each person that is entering the Schengen Area. Helping border guards focus on added-value activities thanks to biometrics and automated solutions and pre-processing API and PNR data can significantly anticipate threats and save…
The year 2019 saw Lithuanian Airports support its highest number of PRMs across its network of airports, with as many as 56 per cent being satisfied with the accessibility services on offer. However, ensuring equal access to services is a priority for the operator, and Lithuanian Airports continues to work…
From reducing carbon emissions, noise levels, water usage and waste, all aspects of airport operations need to be considered with a sustainable mindset. This In-Depth Focus highlights some important changes that airports are making to reduce energy consumption and emissions, and some innovative ways to produce renewable energy to power…
Recently published data indicates that PRM traffic is returning to the skies at a faster rate than total passenger traffic, explains accessible air travel expert, Roberto Castiglioni.
Ordering food and beverages at Miami International Airport is now as safe and easy as click, grab and go with MIA2GO, the airport’s new contactless mobile platform that puts customers in the fly-through lane to quickly browse menus, order and pay before making their pick-up at restaurants throughout the airport.
Dr. Ralf Gaffal, Managing Director of Munich Airport International’s (MAI) Business Division, spoke to International Airport Review about the key challenges and questions that airports need to address sooner rather than later, highlighting best practices and using Munich International Airport (MUC) as an example.
Mike Willson, firefighting foam and foam systems specialist, examines whether the two-tier fire protection system developing at some of our key airports is potentially affecting the safety of passengers, flight crews, emergency responders and other stakeholders.
In an interview for International Airport Review, Bill Wyatt, SLCDA’s Executive Director, explains how the new Salt Lake City International Airport will provide passengers with an entirely new experience, from curb to gate, compared to the previous airport.
John Holland-Kaye, CEO of Heathrow Airport, stresses the importance of the industry working together on a Common International Standard for aviation health testing, because, once the pandemic is over, the next hurdle will be climate change.
Gabriele Dackaite, ANIMA Project Information Officer at Airport Regions Council (ARC), details the work of the organisation with airport regions, and highlights the funding opportunities that are available for green recovery in EU projects post-COVID-19.