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Whitepapers & Case Studies

ICON develops an integrated digital solution for Lux-Airport

10 March 2017 | By

ICON has successfully completed the development of an innovative, end-to-end digital solution for Lux-Airport, Luxembourg’s main airport which acts as the country’s focal hub for the rest of Europe. The airport receives over 3 million passengers per year travelling to 72 directs locations around the world...

Next Generation Security Checkpoints

28 October 2016 | By

Where currently the main innovation is focused on enhancing security lanes, the next generation checkpoints may prove to have an altogether very different approach. Who are your customers and what can you get know about them without invading their privacy; and, how can you prepare and adapt yourself to facilitate…

Using social media to engage with passengers

17 August 2016 | By

BizTweet highlights the importance of using social media to inform passengers of flight information and updates, whilst also analysing how the world's leading airports interact with their passengers via social media...

Report: Changi Airport plans, building before they come

6 July 2016 | By

In this report we analyse the profile of current traffic and draw on OAG data to understand how traffic at Changi Airport might be expected to grow over the next 5 to 10 years in order to understand where future growth will come from...