Whitepaper: Accurate Passenger Journey Measurement – Why it pays to measure (and how to get your CFO interested)
Why measure the flow of people?
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Why measure the flow of people?
For many years, Gatwick Airport has been successfully transforming the airport experience to help achieve its ambitious strategy to be London’s transit hub of choice.
A challenge that many airport pass offices face worldwide is the impact of large new infrastructure projects to address the projected long-term increase in passenger numbers.
In February, the head of the International Air Transport Association (IATA) issued a warning about the growing capacity crisis that faces the aviation industry. But is simply building more the best way forward? Simon Meyer of Human Recognition Systems tells us more.
Passenger experience is being left behind in the technological revolution that is streamlining most other sectors of airport operations. Human Recognition System's Simon Meyer tells us more about what the passenger wants and how airports can meet their demands.