The airport as a destination: Bahrain International Airport
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Posted: 30 January 2023 | Holly Miles, Salem AlMutawa | No comments yet
Watch this exclusive interview with Salem AlMutawa, Head of Customer Experience at Bahrain Airport Company on the future airport experience and personalised passenger experience.
At the ACI World Customer Experience Summit in Krakow, Poland, International Airport Review Editor Holly Miles, spoke with Salem AlMutawa, Head – Customer Experience, Bahrain Airport Company. The future airport experience, personalisation, passenger experience initiatives including sign language training and entertainment zones, how well they know their passengers and creating a destination within the airport.
Watch this exclusive interview NOW!
Accessibility, Airside operations, Digital transformation, Equity, Diversity & Inclusion (EDI), Passenger experience and seamless travel, Terminal operations