In conversation with Khaled Alhamash, Matarat Holdings
Watch this exclusive interview with with Khaled Alhamash, EVP Operations of Matarat Holdings at ACI World Customer Experience Global Summit 2022.
At the ACI World Customer Experience Summit in Karkow, Poland International Airport Review caught up with Khaled Alhamash, EVP Operations, Matarat Holdings. Khaled discussed summer 2022 which surpassed 2019 levels of passengers, uplifting service quality at the airports, boosting use of digital channels, how they will ensure they have the capacity to cater for future demand, and the operating model redesign between Matarat Holdings and its subsidiaries to implement best practices.
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