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Passenger experience and seamless travel

Luton Airport welcomes successful summer passenger numbers

22 September 2022 | By International Airport Review

London Luton Airport has welcomed 4.3 million passengers this summer 2022, as its post-pandemic recovery continues to be successful.

news

Torino Airport forms 100 per cent green aircraft turnaround process

21 September 2022 | By International Airport Review

Torino Airport has launched a fully electric powered fleet to reduce the environmental impact of aircraft ground handling operations.

article

Operational effectiveness, efficiency or excellence?

21 September 2022 | By Damian Ellacott

Damian Ellacott, Chief Operating Officer at Dammam Airports Company (DACO), explores the terms operational effectiveness, efficiency and excellence, focusing on airport operations, but argues that commercial and support functions all contribute significantly to the success of an airport ecosystem.

article

Promoting seamless travel through the launch of digital twin technology

21 September 2022 | By Lynette DuJohn

North America’s best airport is connecting its employees, community, and economy to data, ideas, and new technology. Lynette DuJohn, Vice President, Innovation and Chief Information Officer at Vancouver International Airport explains more.

news

PHX becomes sustainability leader among U.S. airports

21 September 2022 | By International Airport Review

Phoenix Sky Harbor International Airport has been recognised by the Airport Council International’s Airport Carbon Accreditation Program and is currently the only airport in the U.S. to achieve the ‘Transformation’ certification.

video

Sustainable Buildings Video

20 September 2022 | By Honeywell

Commercial buildings account for almost a third of global energy consumption and 37% of global energy-related CO2 emissions.

news

Kelowna Airport prepares for major terminal expansion project

20 September 2022 | By International Airport Review

Kelowna International Airport has announced a future Air Terminal Building Expansion Project, to improve issues at its existing terminal building with overcapacity of passenger numbers.

news

Sharjah Airport accredited ACI’s Airports Customer Experience

20 September 2022 | By International Airport Review

Sharjah Airport has been awarded Airport Council International’s Airports Customer Experience Accreditation, securing its position among the top eight Middle Eastern airports who have received the award.

article

Baggage operations at London City Airport

19 September 2022 | By Alison FitzGerald

Alison FitzGerald, Chief Operating Officer at London City Airport, tells International Airport Review about the airport’s unique baggage handling operations, which they choose to insource, rather than outsource.

news

MIA launches pre-scheduled TSA screening times

19 September 2022 | By International Airport Review

Miami International Airport has welcomed TSA checkpoint screening time with a free reservation service for passengers travelling with American Airlines.

news

ICN wins top level of ACI Customer Experience award

16 September 2022 | By International Airport Review

Incheon Airport has become the first airport in the world to achieve this highest level of Airports Council International Customer Experience accreditation.

podcast

Episode 11 – Reimagining Airports

16 September 2022 | By Holly Miles, International Airport Review

In this episode we speak to five airport experts who will be speaking at the International Airport Summit 2022

video

In conversation with Satyaki Raghunath, Chief Strategy & Development Officer, BLR

16 September 2022 | By Holly Miles, Satyaki Raghunath

Watch this exclusive video interview with the Chief Strategy & Development Officer of Bangalore International.

news

Siginificant increase in passenger numbers across Avinor’s airports

15 September 2022 | By International Airport Review

During August 2022, a total of 4,526,709 passengers, an increase of 84 per cent compared with figures from August 2021, travelled to, from or via Avinor’s airport network.

article

The importance of implementing family assistance plans at airports

14 September 2022 | By Monica Maccaferri

After the Red Air flight that caught fire at Miami International Airport when its landing gear collapsed on the runway, Monica Maccaferri, Emergency Team Coordinator at Bologna International Airport speaks to International Airport Review about why airports should implement a family assistance plan and why well-trained staff can help ensure…

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Passenger experience and seamless travel