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Passenger experience and seamless travel

Changi Airport enters the metaverse with ChangiVerse

14 April 2023 | By International Airport Review

The metaverse will take users all across Changi Airport, engage them in fun activities, quests and the opportunity to win high-value prizes.

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Phoenix Sky Harbor Airport receives award in recognition of innovative disability initiatives

13 April 2023 | By International Airport Review

Phoenix Sky Harbor International Airport received an award from the IDC Government Insight's sixth annual Smart Citifies North America Awards (SCNAA) in recognition of their initiatives that help the visually and hearing impaired.

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Perth Airport are offering passengers a beauty fix with new salon

13 April 2023 | By International Airport Review

Ayre Hair, opening at Perth Airport's Terminal 4, will offer travellers in need of a quick pamper. hair, body and face services. It is part of the airports initiative to diversify and enhance their passenger experience.

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Helsinki Airport becomes first in the world to open unique second-hand store

12 April 2023 | By International Airport Review

The second-hand concept store, a product of Finavia's partnership with Finnish family firm Relove, will combine unique aspects of recycling culture with a popular café to provide consumers an enhanced passenger experience and further the airport's sustainability goals.

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Air travel recovery demand sees airports invest more in technology

12 April 2023 | By International Airport Review

Investment in key technologies like biometrics and self-service technologies are focal points for airports to enable a smooth and seamless passenger experience.

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Innovative technology ends handheld luggage restrictions and 100ml liquid limit at London City Airport

11 April 2023 | By International Airport Review

The scanners will allow passengers to pass through security without the hassle of bringing out laptops and liquids from handheld luggage, and will be able to bring onboard even more liquid capacity due to the airport's relaxed limitations.

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ZIPAIR announces new travel route from San Francisco to Tokyo

11 April 2023 | By International Airport Review

The new travel route will be available by June 2023, and ill offer passengers more travel destination selection. It will expand the airlines connectivity network, with San Francisco being the fourth U.S. destination served by ZIPAIR.

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Belgrade Airport announces opening of new terminal area

11 April 2023 | By International Airport Review

The newly built area will elevate passenger experience by reducing processing wait times and offering more size and comfort.

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Noida International Airport: A unique new gateway between India and the world

11 April 2023 | By

For International Airport Review Issue 1 2023 Nicolas Schenk, the Chief Development Officer at Noida International Airport, describes the exciting airport development project which will be leading the way in terms of passenger experience and sustainability.

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People are a top priority says, new Edmonton Airport CEO Myron Keehn

7 April 2023 | By Myron Keehn

Myron Keehn, became official President & CEO of Edmonton Airport on 1 January 2023 and speaks with International Airport Review’s Editor, Holly Miles about his plans for the airport and its exclusive CEO series.

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2023: New year, new challenges

6 April 2023 | By Thanos Vourdas

For issue 1 of International Airport Review, Athanasios Vourdas, General Manager of International Airport Heraklion Crete (HER), explains about his vision for the future of travel through the new airport.

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A strong sense of community in Edmonton International Airport’s new music programme

6 April 2023 | By International Airport Review

The relaunch of Edmonton International Airport's music programme will combine a sense of community with up-and-coming musicians to deliver an enjoyable music show for travellers.

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European passenger traffic recovered by nearly 50% in February, reports ACI Europe

5 April 2023 | By International Airport Review

ACI Europe, in their air traffic report of 2023, found that passenger traffic had recovered by 48%. The growth is accredited to an influx of international travel, with a lesser impact made by domestic.

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Free Singapore tour returns to Changi Airport, after two year hiatus

5 April 2023 | By International Airport Review

Set to showcase eastern parts of Singapore's Changi Airport, the city's urban areas and local communities, the Free Singapore Tour has been relaunched. It follows a two-year hiatus caused by the pandemic, and its relaunch will see refreshed parts added to entice passengers.

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Swedavia’s strategy to restore trust and drive sustainable growth in the aviation industry

4 April 2023 | By

For Issue 1 2023 of International Airport Review Jonas Abrahamsson, CEO of Swedavia, discussed how the aviation industry can regain the trust of passengers following disruptions last summer, continue driving sustainable transformation, and provide critical connectivity in an increasingly international world.

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Passenger experience and seamless travel