List view / Grid view

Asia Pacific and Oceania

 

article

Passenger experience: Supporting a seamless journey

7 March 2017 | By

Customers expect to be able to manage their own journeys with the help of the latest technology and apps. To keep up with the ever-changing digital world, Air New Zealand embarked on a revolutionary self-service initiative. Group General Manager of Airports, Roger Gray, outlines the world-first biometric bag drop installation…

article

In-depth focus: Exploring the self-connectivity market

6 March 2017 | By

With the North American, Asia-Pacific and European Economic Area regions accounting for 46.5 per cent of global air traffic connections there is evidence to suggest that airports can create an invaluable new revenue stream by capitalising on the self-connectivity market. Course Director of the MSc Airport Planning and Management at…