Traditionally enjoying a troublesome relationship, airports and airlines are beginning to realise that they share the same objective: ensuring customer satisfaction.
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Sarah Wills | Editorial Assistant
Airports are increasingly required to build a relationship with their passengers says Brisbane at PTE. We explore further in this exclusive...
International Airport Review’s Roy Manuell interviews Nick Gates, SITA UK, discussing how responsible use of data has the potential to drastically improve airport operational efficiency.
How is technology reshaping the way in which airports interact with their passengers and vice versa?
An exclusive insight from Hamburg CEO Michael Eggenschwiler on the changing relationship between airport and air passenger.