DEN expands available bag drop services

Posted: 13 December 2022 | | No comments yet

Denver International Airport has launched a pilot programme for passengers to pre-book checked luggage before arriving at one of two bag drop locations.

A new pilot programme has launched at Denver International Airport (DEN) with Baggage Airline Guest Services, Inc. and CLEAR that allows CLEAR members to pre-book checked luggage before arriving at one of two Bags locations at DEN.

Bags currently operates DEN’s free bag check programme at two locations, on 75th Avenue near the Pikes Peak Shuttle Lot and on the Transit Center near the RTD A-Line. Any passenger at DEN can use Bags’ free services and check their bags and get a boarding pass before entering the terminal.

Under the pilot programme, CLEAR members can pre-book checked luggage through the Bags’ website, so their luggage tags and boarding passes are ready upon arrival at either one of the existing Bags locations. CLEAR members will drop their bags using a priority bag check lane, then can proceed to CLEAR’s existing expedited identity verification lanes at the security checkpoint.

Particularly amid the busy holiday travel season, this pilot programme, which will operate for three months and help reduce congestion at airline ticket counters and save passengers time and effort by allowing them to skip the airline check-in counter and the hassle of carrying luggage through the terminal.

“DEN is continuing to explore innovative ways to improve the passenger experience, and we’re excited to pilot this enhanced bag-check service in partnership with CLEAR and Bags,” said DEN CEO Phil Washington. “We hope this will encourage even more passengers to use our free bag check programme and have a smooth airport experience.”

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