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Issue 1 2018

 

Passengers and partnerships: the keys to growing non-aeronautical revenue

5 March 2018 | By

A focus on the passenger and cultivating mutually beneficial relationships with concessionaires has seen non-aeronautical revenue grow to 30 per cent of total revenue at Toronto Pearson. For International Airport Review, Mike Ross, Director of Commercial Development at Greater Toronto Airports Authority (GTAA) explains that continued innovation in this space…

Terminal Technologies In-Depth Focus 2018

26 February 2018 | By

Airports are working more than ever to ensure passengers receive a pleasant travel experience, and innovative technology is being deployed throughout many of the world’s busiest terminals to help achieve customer service excellence. This In-Depth Focus explores some recent digital and innovative developments that are helping to transform the airport…

Winter Operations In-Depth Focus 2018

22 February 2018 | By

Ensuring airport operations are seamless and uninterrupted during harsh winter weather remains a critical component in the overall operation of an airport. Learning from previous winter experiences, finding new ways to improve, and a joined-up effort between different service partners all contribute to a successful winter season. Read on to…

The ‘Team Manchester’ approach to winter operations

20 February 2018 | By

Manchester Airport is the UK’s third largest airport and the global gateway in the North. As one of the top 20 busiest airports in Europe, it currently serves more than 27.7 million passengers a year and handles more than 200,000 aircraft movements. But how does Manchester Airport work in creating…

Consistently planning for the inconsistent

19 February 2018 | By ,

The unique geographic features of West Michigan in the United States add a layer of complexity to forecasting, predicting, and preparing for winter weather events. Affectionately referred to as the ‘lake effect machine’, Lake Michigan has a consistently erratic influence on routine weather. For International Airport Review, Gerald R. Ford…

Remote towers are the future of ATC efficiency in Norway

1 February 2018 | By

Despite Norway’s harsh arctic climate, Avinor Air Navigation Services is implementing the world’s largest Remote Tower Services (RTS) programme. More than 36 sites in Norway have been designated for RTS, and implementation at the initial 15 airports is underway. Here, Assistant Programme Director Hans Støen Lie provides more details.

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