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Ontario Airport sees more than three million passengers
Passenger numbers at Ontario Airport were up more than 10 per cent in July, with more than three million passengers passing through the terminals.
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Terminal Operations
Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
news
Christiane Link appointed Chair of East Midlands Airport’s disability forum
In a bid to ensure all passengers are catered for at East Midlands Airport, Christiane Link has been appointed Chair of its disability forum to shape and scrutinise the services offered.
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Standing in line a nightmare? Here’s how airports fix that
Nobody likes to wait in line, yet in some places - like the airport - it is completely unavoidable. But what if there was a way to make those inevitable queues move faster and keep the experience more pleasant for those in line? It all comes down to understanding why…
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Grappling with gridlock: Can data help overcome airport traffic congestion?
With the rise of ride-sharing services, airports are having to minimise the impact these vehicles are having on congestion at the terminal. But where to start?
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Boris Johnson plans to introduce 3D scanning technology to all major UK airports
UK Prime Minister plans to introduce 3D technology to airports across the UK to improve passenger experience and create a more seamless journey.
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Improving airport decision making with the Digital Twin concept
The Digital Twin concept gives an airport operator the chance to make decisions within a data model, analyse the outcome and optimise the result. Are you using it yet?
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Scanning the future advancements in screening technology
Screening procedures are intended to prevent prohibited items and threats from entering the secure area of the airport. However, as cyber-threats and malicious intentions evolve, so must the technologies that provide this protection.
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Automate airport processes with a converged cyber-physical Identity Management and Credentialing System
Ruby Deol, Chief Operating Officer, AlertEnterprise, discusses how deployment of a converged cyber-physical Identity Management and Credentialing System (IMCS) can help airports automate their processes.
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ACRIS Model: Utilising data to personalise the passenger experience
The aviation industry will soon heavily rely on data, not just to enable a smooth experience but to ensure services are based on individual preferences. ACI’s ACRIS Model will be an integral tool in this transformation.
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Keeping Gatwick ahead of the curve with state-of-the-art technology
Embracing innovation has been a key factor to Gatwick Airport’s recent successes and to a large extent it has been cutting-edge technology and bespoke systems that have seen the airport transform its passenger experience.
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Belfast Airport employs new solutions to optimise airport operations
Belfast Airport employs new revenue and passenger satisfaction solutions to ensure airport efficiency is not affected by continued passenger growth.
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Express rail service launched at London Luton Airport
East Midlands Railway will deliver more than £600 million of improvements including regular electric train services between London and Corby and Luton Airport Parkway.
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How do airports remain safe against the constant threat of cyber-attacks?
Airports have been supplanted by the perfect storm of cyber-security, but how can the industry make sure airports are as secure as they can be? International Airport Review’s recent webinar, in association with AlertEnterprise, provided a platform to discuss how airports must be totally secure. From the webinar five key…
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Mobile information totem ready for take-off
Mobile apps frequently supplement in-terminal passenger information displays, providing up-to-the-minute news on delays and cancellations; fixed totems deliver advertising messages and waymarking helps travellers navigate the airport.
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Malta International Airport increases seating capacity by 10 per cent
In a bid to increase passenger satisfaction at Malta International Airport, a new seating area has replaced a retail outlet to increase terminal comfort.
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