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Terminal Operations

Here, International Airport Review explores the various terminal operations that occur within an airport.

Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.

Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.

Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.

news

Advanced disinfection technology implemented at Hong Kong

29 April 2020 | By International Airport Review

In the battle against COVID-19, Airport Authority Hong Kong is using antimicrobial coating and autonomous cleaning robots at Hong Kong International Airport.

article

The new social distancing norm will result in airport self service

29 April 2020 | By Borry Vrieling | CEO | Eezeetags

Borry Vrieling, Founder and Managing Director of eezeetags, details how a post-coronavirus world will further require a developed self-service journey.

article

Investing in airport technology services is central to Miami’s vision

22 April 2020 | By Maurice Jenkins, Tara Nolan (International Airport Review)

Tara Nolan spoke to the renowned Maurice Jenkins to learn of his opinions on how airport IT should be furthered leveraged across the industry, and how technology sits in the centre of Miami Airport’s vision.

article

Issue 2’s Baggage Handling In-Depth Focus

22 April 2020 | By International Airport Review

The baggage handling sector – like all areas of aviation – is evolving as new technologies emerge.

news

Beijing Capital International Airport awards design contract for Terminal 3

21 April 2020 | By International Airport Review

The contract will involve the planning and design of the international departure lounge in Beijing Capital International Airport's Terminal 3.

news

San Diego Airport $3 billion expansion programme set to continue

17 April 2020 | By International Airport Review

SDCRAA's expansion programme will work to enhance the airfield and replace the ageing Terminal 1 at San Diego International Airport.

news

COVID-19 operational practices examples published by ACI World

16 April 2020 | By International Airport Review

As airports work to limit the impact of COVID-19, ACI World has published examples of operational practices in order to support airports' responses during the pandemic.

news

BAC works with Brisbane Airport retailers to develop online marketplace

16 April 2020 | By International Airport Review

As the COVID-19 pandemic causes severe drops in passenger traffic, Brisbane Airport Corporation has developed an online marketplace for Brisbane Airport retailers to limit the financial impacts of the global crisis.

article

COVID-19: Can airports nip pandemics in the bud?

15 April 2020 | By Anu Pillai S

We are witnessing perhaps the biggest crisis of the 21st century. Declared a pandemic by the World Health Organization, COVID-19 has affected every aspect of life worldwide. Airports, which ferry millions of passengers every day, unwittingly became the gateway for this contagion.

article

Coronavirus roundtable: How is the aviation industry responding to the COVID-19 pandemic?

15 April 2020 | By Leah Hockley (International Airport Review)

As part of International Airport Review's exclusive coronavirus roundtable, representatives from ACI Asia-Pacific, the Airport Operators Association, the Australian Airports Association and Tidal Basin discuss the impacts of COVID-19 on aviation, and what is being done by the sector in order to further prevent the spread of the virus.

article

New technologies and innovation are essential for both Aena’s present and future development

13 April 2020 | By Pablo Lopez Loeches - Aena

Pablo Lopez Loeches, Project Manager in the Innovation Division of Aena, details the various developmental projects being implemented at Aena’s airports.

news

ACI Europe passenger data for March 2020 shows impact of COVID-19

9 April 2020 | By International Airport Review

As the COVID-19 pandemic continues to impact the aviation industry, data from ACI Europe shows a 59.5 per cent fall in passenger traffic in March 2020.

news

San Francisco Airport postpones Terminal 3 West project

9 April 2020 | By International Airport Review

The project, which was set to renovate the remaining section of San Francisco International Airport's Terminal 3, has been postponed due to COVID-19.

article

Improving an airport’s approach to accessibility with Hack Access

8 April 2020 | By Janice Valentine

Janice Valentine, CEO and founder of Hack Access – a non-profit organisation advocating for accessibility – discusses the 2020 Hackathon at Dublin Airport and how the organisation is working to make the travel experience for those with varying abilities a far smoother and more enjoyable experience.

whitepaper

Seamless identity management: A new path for hygienic transactions?

2 April 2020 | By Vision-Box

Discover how seamless identification technology can help to prevent the transmission of pathogens at airports.

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Terminal Operations