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Terminal Operations

Here, International Airport Review explores the various terminal operations that occur within an airport.

Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.

Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.

Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.

news

Stansted launches ‘honesty box’ water stations

22 March 2017 | By International Airport Review

New airport initiative helps keep passengers hydrated during flights...

article

Vienna: Hub in the heart of Europe

22 March 2017 | By Julian Jager | Flughafen Wien AG (Vienna Airport)

Vienna Airport surpassed the threshold of 23 million passengers in 2016 for the first time in its history. Here's a profile of one of Europe's most exciting airports...

news

Laptops banned on flights from Middle East to US and UK

21 March 2017 | By International Airport Review

The United States government has declared a ban on large electronic devices on passenger flights from eight predominantly-Muslim nations.

article

7 guiding principles for riding the blockchain wave

21 March 2017 | By Houman Goudarzi (IATA)

Houman Goudarzi, IATA offers seven guiding principles that are key to understanding the bewildering world of blockchain technology...

news

EASA cooperate with CERT-EU on cybersecurity

20 March 2017 | By International Airport Review

The European Aviation Safety Agency signed on 10 February 2017 a Memorandum of Cooperation with the Computer Emergency Response Team (CERT-EU) of the EU Institutions...

article

No longer passenger experience; It’s now seamless travel | Reflections from PTE

17 March 2017 | By Roy Manuell, Digital Editor

Let’s get things straight. The conversation is shifting. It is no longer a question of passenger experience. Air travel is now defined by ensuring seamless travel.

article

Does the PRM label restrict thinking?

17 March 2017 | By Jerry Angrave| Empathyce

Does the PRM acronym need an upgrade? Is the disabled passenger being dealt with without the correct empathy?

article

What is the key to seamless travel?

15 March 2017 | By Annet Steenbergen | Happy Flow Aruba, Bart Schermer | Considerati

How might end-to-end passenger facilitation using a single token become the solution to enable economical and sustainable growth at airports...?

news

LIVE from PTE: Hamburg wins major Skytrax award

15 March 2017 | By International Airport Review

Following from victories in 2011 and 2012, Hamburg Airport has won the famous Skytrax World Award in the 'Best Regional Airport Europe' category for the third time showing, once again, Hamburg’s leading position amongst Europe’s non-hub airports.

news

New self-service touchless bag drop deployed at London Luton airport

14 March 2017 | By International Airport Review

The first touchless T-Series bag drop in the UK has been deployed at London Luton airport, streamlining and simplifying the baggage check-in process.

article

Interview: Deolan on Clip Mobile, a new IT legacy, beacons and the future

13 March 2017 | By Roy Manuell, Digital Editor

International Airport Review speaks exclusively to Deolan about new technologies, beacons and the importance of an IT legacy in airport...

article

An exclusive tour of PRM operations at London Heathrow

13 March 2017 | By Roy Manuell, Digital Editor

International Airport Review reports directly from London Heathrow airport as OmniServ take us on a tour of their PRM operations at the UK hub...

article

Security in-depth focus: Securing aviation by sensibly managing risk

10 March 2017 | By Andy Blackwell

Andy Blackwell, former Head of Security with Virgin Atlantic and now a Registered Independent Security Consultant specialising in transport security, looks at the current trends and emerging security threats to civil aviation based on analysis of events over the past year.

news

Sensors take flight at Birmingham Airport to improve resource planning

10 March 2017 | By International Airport Review

Birmingham Airport joins UK Airports Bristol, Edinburgh and Manchester airports by implementing Passenger Predictability queue management technology from Veovo.

article

Celebrating 15 years as CEO of Aéroports de Montréal

9 March 2017 | By Phil Fine

At the end of December, Jim Cherry called it a day after 15 years as CEO of Aeroports de Montreal, the organisation that operates Pierre Elliott Trudeau Airport , Montreal’s main air terminal...

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Latest News

Terminal Operations