Baggage Handling In-Depth Focus 2019

Posted: 30 April 2019 | International Airport Review | No comments yet

Coping with a regular increase in passenger traffic while ensuring an efficient and stress-free service is no mean feat. The baggage handling sector is therefore increasingly turning to technology to ensure this important part of the passenger journey evolves.

Included in this In-Depth Focus:

Reducing congestion with innovative solutions
Checking in baggage is always an airport pressure point and a stressful part of a passenger’s journey. With this in mind, Tampa International Airport in Florida embarked on a revolutionary system to enable passengers to remotely check in luggage. Maria Rhodes, General Manager for Bags, reveals how the service has greatly exceeded customer expectations.
Enhancing the passenger experience
Aruba Airport Authority N.V. (AAA), the company that manages and operates Queen Beatrix International Airport (Aruba Airport), is on the forefront of a highly-needed expansion and modernisation project: The Gateway 2030 Project. Baggage Handling Systems (BHS) Manager, Julian Chung, reveals how the project’s new BHS is set to revolutionise the airport.

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