Baggage Handling In-Depth Focus 2019
Coping with a regular increase in passenger traffic while ensuring an efficient and stress-free service is no mean feat. The baggage handling sector is therefore increasingly turning to technology to ensure this important part of the passenger journey evolves.
Included in this In-Depth Focus:
- Reducing congestion with innovative solutions
Checking in baggage is always an airport pressure point and a stressful part of a passenger’s journey. With this in mind, Tampa International Airport in Florida embarked on a revolutionary system to enable passengers to remotely check in luggage. Maria Rhodes, General Manager for Bags, reveals how the service has greatly exceeded customer expectations.
- Enhancing the passenger experience
Aruba Airport Authority N.V. (AAA), the company that manages and operates Queen Beatrix International Airport (Aruba Airport), is on the forefront of a highly-needed expansion and modernisation project: The Gateway 2030 Project. Baggage Handling Systems (BHS) Manager, Julian Chung, reveals how the project’s new BHS is set to revolutionise the airport.