Discussing the impacts of COVID-19 on the NEXTT vision

Supported by:

28 October 2020


Supported by:

28 October 2020



As a  joint initiative of ACI and IATA, NEXTT (New Experience Travel Technologies) creates a shared vision for the future of travel. The COVID-19 pandemic and the impacts it has had on travel, passenger confidence and airport operations has further confirmed the validity of and need for concepts of NEXTT. The emerging themes remain highly relevant and has put an even greater focus on the need for flexibility, efficiency and resilience.

This webinar will look at how NEXTT addresses the challenges brought by the COVID-19 crisis, and how some of the technologies and process changes contribute to the mitigation of health risks. We will open the floor to our panelists to answer questions on subjects including touchless processing and design flexibility.

Click here to view other NEXTT webinars and learn more about the vision.

Key Learning Points

  • Understand how the industry is changing with COVID-19 and where the challenges and opportunities are for aviation
  • Ask our expert speakers questions and benefit from their knowledge and guidance.

Keynote Speakers

Hannah_meredithHannah Meredith, Advisor, NEXTT, ACI World

Currently serving as an advisor for the NEXTT initiative. Hannah is Manager of Terminal Services at CVG Airport.

Anne Carnall, Programme Manager, NEXTT, IATA

Drawing on her engineering and airport planning background, Anne promotes collaboration, innovation and use of technology to drive development of the NEXTT vision and transform the industry.

Jean-Sebastien Pard, Director, Facilitation and Passenger Services, ACI World

Jean-Sebastien provides guidance to airports and represents their interests to regulators, airlines and suppliers. As part of his responsibilities, he is leading the development of best practices, implementation strategies and initiatives in the areas of passenger process improvement and simplified passenger travel solutions. He has 20 years’ experience in the aviation industry (airlines, airport, aerospace manufacturer, industry body).

Nina Brooks, Vice President, Security, Facilitation and Innovation, ACI World

Nina provides support to the airport community in terms of best practice and standards, represents airports’ interests and encourages industry collaboration to identify improvements in the travel experience, while promoting security throughout the journey.

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