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How crucial is the human-factor? Dimitri Coll, ACI World

Posted: 30 November 2022 | Dimitri Coll | Head ASQ | ACI World | No comments yet

At ACI Customer Experience Global Summit 2022, in Krakow, Poland, Dimitri Coll, Vice President of Airport Customer Experience at ACI World outlined how through integrating new technology and the human-factor, simultaneously, airport’s can create a ‘unique’ and ‘unstandardised’ passenger experience. WATCH NOW!

At ACI Customer Experience Global Summit 2022, in Krakow, Poland, Dimitri Coll, Vice President of Airport Customer Experience at ACI World outlined how through integrating new technology and the human-factor, simultaneously, airport’s can create a ‘unique’ and ‘unstandardised’ passenger experience.

WATCH NOW!

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Airports Council International (ACI World)

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