How crucial is the human-factor? Dimitri Coll, ACI World
Posted: 30 November 2022 | Dimitri Coll | Head ASQ | ACI World | No comments yet
At ACI Customer Experience Global Summit 2022, in Krakow, Poland, Dimitri Coll, Vice President of Airport Customer Experience at ACI World outlined how through integrating new technology and the human-factor, simultaneously, airport’s can create a ‘unique’ and ‘unstandardised’ passenger experience. WATCH NOW!
At ACI Customer Experience Global Summit 2022, in Krakow, Poland, Dimitri Coll, Vice President of Airport Customer Experience at ACI World outlined how through integrating new technology and the human-factor, simultaneously, airport’s can create a ‘unique’ and ‘unstandardised’ passenger experience.
WATCH NOW!
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Related topics
Airside operations, Digital transformation, New technologies, Passenger experience and seamless travel, Terminal operations, Workforce
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