In conversation with Sharon McCloskey, DFW

Posted: 16 November 2022 | Sharon McCloskey | No comments yet

Watch this exclusive interview with Sharon McCloskey, Vice President of Customer Experience at Dallas Fort Worth International Airport.

For this exclusive interview, Sharon McCloskey, Vice President of Customer Experience at Dallas Fort Worth International Airport caught up with International Airport Review’s Editorial Assistant, Lily Mae Pacey at ACI Customer Experience 2022. Together they discussed the airport’s developments, construction of the new ‘High-C’ gates, and the blend between leisure and business passengers.

WATCH NOW!

Reserve your FREE place

Are you ready to meet the expectations of Gen Z travellers? Join our virtual panel to discover how airports can engage the next generation of passengers.

16 Oct 2025 | 14:00 PM BST | FREE Virtual Panel Discussion

Join us for this interactive session where industry leaders will explore how airports are adapting to the needs and values of Gen Z, the first truly digital-native, socially conscious, and tech-savvy generation.

What You’ll Learn:

What drives Gen Z travel decisions, and how to respond
How to harness digital tools, social media, and mobile-first strategies
How sustainability, inclusivity, and personalised experiences shape Gen Z’s airport expectations
Real-world examples from leading airports that are successfully engaging younger travellers

Don’t miss your chance to learn from the airports leading this change – Register Now – It’s Free!

Related airports

Dallas Fort Worth International Airport (DFW)

Related regions

North America

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Latest News

In conversation with Sharon McCloskey, DFW

Are you ready to meet the expectations of Gen Z travellers? Join our virtual panel to discover how airports can engage the next generation of passengers.

Related topics

Related airports

Related regions

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Latest News

In conversation with Sharon McCloskey, DFW

Are you ready to meet the expectations of Gen Z travellers? Join our virtual panel to discover how airports can engage the next generation of passengers.

Related topics

Related airports

Related regions

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