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In conversation with Adam Kressler, CVG

Posted: 25 November 2022 | Adam Kressler | No comments yet

Watch this exclusive interview with Adam Kressler, Vice President of Customer Experience at Cincinnati Northern Kentucky International Airport.

At ACI Customer Experience 2022, in Krakow, our Editorial Assistant Lily Mae Pacey caught up with Adam Kressler, Vice President of Customer Experience, Cincinnati Northern Kentucky International Airport. Together they discussed the exciting development of autonomous robots and how a shift in passenger expectations will leverage and transform the airport experience.

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