In conversation with Adam Kressler, CVG
Posted: 25 November 2022 | Adam Kressler | No comments yet
Watch this exclusive interview with Adam Kressler, Vice President of Customer Experience at Cincinnati Northern Kentucky International Airport.
At ACI Customer Experience 2022, in Krakow, our Editorial Assistant Lily Mae Pacey caught up with Adam Kressler, Vice President of Customer Experience, Cincinnati Northern Kentucky International Airport. Together they discussed the exciting development of autonomous robots and how a shift in passenger expectations will leverage and transform the airport experience.
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Related topics
Airside operations, COVID-19, Digital transformation, Passenger experience and seamless travel, Passenger volumes, Terminal operations, Workforce
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