In conversation with Sujata Kumar Suri, VP of Strategy and Commercial Development at Hamad International Airport
Watch this exclusive interview with with Sujata Kumar Suri, Vice President of Strategy and Commercial Development at Hamad International Airport, which took place at the Passenger Terminal Expo 2022, Paris.
Sujata Kumar Suri, Vice President of Strategy and Customer Experience at Hamad International Airport outlines the future passenger journey and how digital changes made during the COVID-19 pandemic are here to stay, as well as discusses how during November and December 2022, the airport will be the main hub welcoming passengers visiting Doha for the FIFA World Cup 2022.
Hamad Airport is expected to handle between 34 million and 36 million passengers this year.
With the airport industry navigating its way out of the COVID-19 pandemic, Hamad International Airport is refocusing on the passenger experience with the use of digital enhancements and trends, such as introducing digital touch points across all important process points and a new innovative ‘Digital Twin’ initiative as part of Hamad’s smart airport programme.
Check out our short voxpop with Suri, where we asked:
“What’s keeping you awake at night?”