Enabling smarter decisions from drive way to runway with terminal-wide passenger flow management
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Posted: 13 August 2021 | Veovo | No comments yet
Brian Cobb, Chief Innovation Officer and Stephen Saunders, Director of Innovation & Information Technology at Cincinnati/Northern Kentucky International Airport, explain the benefits of having complete visibility over passengers and processes with Veovo’s Kerb-to-Flight Passenger Flow Management.
Cincinnati/Northern Kentucky International Airport (CVG) has adopted Veovo’s curb-to-flight flow management technology to better understand passenger movement beyond the security checkpoint and into other areas of the terminal and concourses. The solution enables CVG to make daily operational decisions and long-term facility improvement plans. For example, by understanding gate arrival patterns by flight, CVG can adjust call-to-gate times or airline gate assignments to minimise crowding. The airport can evaluate the effect disruptions have on passenger behaviour and prevent issues and mitigate their impact. Dwell and flow data can also drive strategic plans for layout configuration, signage, food and beverage placements and gate assignments.
Providing memorable and predictable journeys, from the driveway to the runway, is a top priority for CVG, and data is the key enabler for our vision,” said Brian Cobb, Chief Innovation Officer at CVG. “Innovative solutions, like those provided by Veovo, allow us to gather and analyse data in real-time and proactively put it to work. We can make better plans and improve productivity, respond to customer needs faster and tap into revenue growth opportunities.”