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Sendai Airport invests in AI technology to improve passenger experience
New AI-powered chatbot adviser at Sendai Airport will provide passengers with friendly, expert service, guidance, tips and more.
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Airport IT and security global survey produces surprising results
Delving deep into the airport IT and security sectors, our recent survey results offer opinions from industry professionals across the globe.
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New route launched between Edinburgh and Boston
Following Delta's first route from Edinburgh, with JFK as the destination, the second will fly to Boston and operate throughout the summer.
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Heathrow Airport has launched super-fast Wi-Fi for passengers
Passengers can now browse the web with speeds up to 100 MBPS, as the airport strives to improve the passenger experience.
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Brussels Airport has introduced electric buses into airside operations
Quiet, eco-friendly and high-tech, the new electric buses at Brussels Airport continue with the trend of carbon neutrality throughout the airport.
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What technology trends should airports look out for in 2019?
Technology has always been at the forefront of progression in the aviation industry, but what can we look forward to in 2019? Here are 10 of the technologies set to make a big impact...
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Narita International Airport tops list for best airport for remote working
Study conducted by PowWowNow has developed a list of best and worst airports to work remotely at, Japan tops the list, while the UK falls short.
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Why cable management should be a top priority for airports today
Aviation is a massive industry, contributing $2.7 trillion to the global economy. But industry size and growth projections do not necessarily translate into business success for airports...
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In-flight Wi-Fi on Garuda flights thanks to Mahata Aero Teknologi
Mahata Aero Teknologi (MAT), an Indonesian wireless technology provider, has announced an agreement to provide Indonesian national airline Garuda with high-speed in-flight broadband.
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IoT to improve Charleroi Airport passenger experience in new partnership
Brussels South Charleroi Airport (BSCA) and Telenet have announced the signing of a partnership so that the Internet of Things (IoT) can improve the passenger experience.
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Leonardo da Vinci Airport sets new record with its passenger services
A new record has been set at Rome's Leonardo da Vinci Airport in efforts to improve quality of passenger services, with a score of 4.44 out of five on ACI scale.
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Could a concierge escort be the solution to the passenger experience problem?
Passenger experience is a major concern of airports, but is cutting the queue at security worth US$100? Or would you rather US$50 for the use of a private airport lounge?
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Demand for in-flight Wi-Fi is driving airline loyalty among passengers
In-flight Wi-Fi is now a key driver in forming customer loyalty and satisfaction among today’s airline passengers, according to a leading poll of passenger attitudes.
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Airplane WiFi firm joins cyber security information sharing centre – corrected
Inmarsat has announced it has joined the Aviation Information Sharing and Analysis Center (A-ISAC), an international membership association for sharing cybersecurity information targeted at the aviation sector.
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AirAsia to install broadband on more than 120 planes
The Malaysian conglomerate has signed a contract to hook up much of its vast fleet with high-speed broadband.
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