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An expert view on delivering a seamless passenger experience
Borry Vrieling of Eezetags b.v., explains the heightened need and passenger expectation for a seamless travel experience post COVID.
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Perth Airport introduces new COVID-19-safe touchless technology
Perth Airport continues to launch new COVID-19-safe initiatives and practices including touchless technology throughout its terminals and car parks, to maintain the safety of passengers and staff.
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Riga Airport opens new self-service baggage drop-off points
The new lines will make the baggage drop off process at Riga Airport significantly more convenient and faster.
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New passenger survey reveals restoration of passenger confidence in air travel
The Passenger Confidence Tracker reveals demand for flights is restoring, however, rebuilding passenger confidence requires consistent global safety protocols and digital technology.
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Emirates accelerates digital innovation for passengers
During July and August 2021, Emirates’ airports provided safe resumption of travel for its passengers and experienced an increase of customer volumes, since the ease of COVID-19 travel restrictions.
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Digital identities and airport responses to COVID-19
Kirk Goodlet, Director - Airports at the Winnipeg Airport Services Corporation, and Jean-Sébastien Pard, Director of Facilitation and Passenger Services at ACI World, discuss how passenger digital identities supported airports’ responses to COVID-19.
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Newark Liberty International Airport trials biometric self-boarding e-gate
If the pilot is successful, biometric gates will be rolled out further. At the moment the biometric gate is specifically for Lufthansa flights.
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Airport of the Future Online Summit Event Review
We round up the fantastic thought-provoking sessions that featured during the virtual two-day Airport of the Future Summit, which attracted over 1,300 delegates.
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Brian Cobb
17 August 2021 | By
Chief Innovation Officer of Cincinnati / Northern Kentucky International Airport
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Digital boardroom executive report: Airport recovery series
This executive report delves into airport priorities for the future; the passenger experience; future clean air strategy; negotiating government relief and geopolitical perspectives on the vaccine passport. Login or register to read the report for free.
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Hamad International Airport awarded ‘Best Airport in the World’
Hamad International Airport, Qatar’s gateway to the world, has been granted the 'Best Airport in the World' title at the renowned Skytrax World Airport Awards 2021.
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Re-designing seamless travel at Istanbul Airport beyond the pandemic
Ersin İnankul, Chief Digital and Commercial Officer at Istanbul Airport, speaks to International Airport Review about the airport’s quest to offer a completely seamless passenger experience through touchless technologies, artificial intelligence and biometrics.
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Creating a brand new ending for Perth Airport and Western Australia
Kevin Brown, Chief Executive Officer of Perth Airport, tells International Airport Review about how his airport navigated the COVID-19 pandemic and how reinvention is now their new driving force.
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Rebuilding Airports Online Summit Event Review
We round up the fantastic thought-provoking sessions that featured during the virtual two-day Rebuilding Airports Summit, which attracted over 1,000 delegates.
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The 2021 airport playbook: Skate to where the puck is going
If the crisis has taught us one thing, it’s that, while airports do need to focus on recovery, they must also put in place systems that give them the ultimate agility to survive future volatile events - and they need to do it now.
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