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Passenger experience and seamless travel

HIA witnesses 162 per cent surge in Q1 2022 passenger traffic

10 May 2022 | By International Airport Review

Hamad International Airport has experienced a strong increase in passenger traffic during Q1 2022, with a 162 per cent surge compared to figures from the same period in 2021.

article

A passenger-first strategy at the heart of Toronto Pearson

10 May 2022 | By Kurush Minocher

Among the 50.5 million passengers welcomed in 2019, Toronto Pearson International Airport saw approximately 1.1 million passengers with disabilities. Kurush Minocher, Director of Passenger Programmes and Marketing Communications at the Greater Toronto Airports Authority, speaks to International Airport Review about how the airport’s new approach is ensuring that all of…

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Europe’s airports and ground handlers discuss complex challenges

9 May 2022 | By International Airport Review

In a recent statement, airports and ground handlers across Europe have spoken out about the complex operational and staffing challenges they face as they enter the post-COVID-19 summer travel season.

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Adani Group Airports raises $250 million for airports development

9 May 2022 | By International Airport Review

Adani Airport Holdings Ltd has announced successful closure of funding for a $250 million three-year ECB facility, which will deliver airport developments, both physical and digital, for passengers.

article

Smart digitalisation of customer service

9 May 2022 | By Maxim Romanenko

Maxim Romanenko, Director of Ground Handling of Northern Capital Gateway Pulkovo Airport in Saint Petersburg, discusses digital services and whether they are a solution for passenger service enhancement in a post-COVID-19 era of air travel.

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Global policy to remove headaches from international travel

9 May 2022 | By International Airport Review

Saudi Arabia's General Authority of Civil Aviation has announced a new framework, the Harmonising Air Travel policy, that will remove the confusion over current international travel requirements.

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16 new gates revealed as part of DEN’s gate expansion programme

6 May 2022 | By International Airport Review

Denver International Airport and Southwest Airlines has inaugurated the airport’s 16 new gates on Concourse C, which will allow the airline to continue growing its operations.

news

King Khalid Airport releases full post-COVID-19 recovery results

6 May 2022 | By International Airport Review

King Khalid International Airport has announced that passenger traffic has wholly rebounded to pre-COVID-19 levels and commercial revenues in March 2022, succeeding those recorded in March 2019.

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A record month for London City Airport

6 May 2022 | By International Airport Review

'Britain’s Best Airport’, London City Airport, experienced a 35 per cent surge in passenger numbers for April 2022 compared to the previous month, continuing its post-COVID-19 recovery journey.

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Europe’s airports post two year high in recovering passenger traffic

6 May 2022 | By International Airport Review

Airports Council International Europe has released its airport traffic report for March and full Q1 2022, showing passenger traffic at airports across the area stood at -34.3 per cent in March, up from –51.1 per cent in January.

article

International Airport Review Issue 2 2022

5 May 2022 | By International Airport Review

In this jam-packed issue we feature articles from industry experts on a range of topics including: passenger experience, sustainable airports, accessibility, drones, unruly passengers, and ATC/ATM, as well as three supplements on contactless technology, baggage handling and remote digital towers.

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Passenger traffic recovery continues in March 2022

5 May 2022 | By International Airport Review

The International Air Transport Association has released its passenger data for March 2022 showing that the recovery of air travel continues, with little impact from the conflict in Ukraine.

article

Which technologies are disrupting the airport industry in the post-crisis recovery

4 May 2022 | By Rezcomm

Here we will uncover the post-crisis technology solutions that have had the biggest impact and their role in the path to recovery for the aviation sector in 2022 and beyond.

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How placemaking in airport interiors can enhance passenger experience, create engagement and boost retail

4 May 2022 | By Green Furniture Concept

The airport industry took a hit during the pandemic. But we also learnt a lot; namely that flexibility and being able to act fast is crucial – for the safety of the passengers.

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Passenger experience and seamless travel