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Copenhagen Optimization

Airport Honour Award 2023 winners revealed!

20 November 2023 | By International Airport Review

Read to find out who won in the areas of experience, innovation, accessibility, EDI and sustainability. Plus the coveted Airport Leader of the Future award!

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Virtual Queuing for Airports: The Complete Guide

3 August 2023 | By Copenhagen Optimization

If done right, Virtual Queuing will optimize your airport operations, increase non-aeronautical revenue, and provide a seamless passenger journey.

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Learn more about Copenhagen Optimization

19 January 2023 | By Copenhagen Optimization

Learn more about cloud based forecasting and optimization solutions for airports

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Case Study: Introducing Virtual Queuing to the U.S. with Seattle-Tacoma International Airport

5 January 2023 | By Copenhagen Optimization

SEA uses their Virtual Queuing solution to nudge passengers to arrive at pre-defined time slots and at pre-selected check points. By targeting appointments on specific flights, where a changed behavior has the greatest impact, they have managed to reduce wait times and flattened peaks.

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In conversation with Sarah Procter, Copenhagen Optimization at IAR Summit

4 January 2023 | By Sarah Procter

Watch this exclusive interview at the International Airport Review Summit 2022, where we caught up with Sarah Procter, Chief Commercial Officer at Copenhagen Optimization.

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Case Study: Flight Schedule Management & Seasonal Planning at Calgary Airport

22 December 2022 | By Copenhagen Optimization

The solution delivered by software companies Copenhagen Optimization and Azinq automatically translates airline slot request messages into a flight schedule and then evaluates resource availability using proven optimization methods

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Case Study: Augmenting data and optimizing operations at Changi Airport Immigration

8 December 2022 | By Copenhagen Optimization

By implementing Better Border in partnership with Copenhagen Optimization, Changi was able to visualize realized data and re-optimize their operation plans in real-time throughout the day.

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Case Study: How BER Runway took the lead on virtual queuing in only two weeks

24 November 2022 | By Copenhagen Optimization

Berlin Brandenburg Airport was the first airport in Europe to introduce Virtual Queuing directly to passengers under the name “BER Runway”.

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MIA launches pre-scheduled TSA screening times

19 September 2022 | By International Airport Review

Miami International Airport has welcomed TSA checkpoint screening time with a free reservation service for passengers travelling with American Airlines.

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Meet the speaker: Sarah Frances Procter

4 August 2022 | By International Airport Review

Sarah will be presenting a case study on how passenger behaviour can be influenced through Virtual Queuing and looks forward to meeting you. Watch this short video to find out more.

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Phoenix Sky Harbor launches virtual passenger checkpoint queuing

22 March 2022 | By International Airport Review

To help passengers manage their trips efficiently and eliminate stress at security, Phoenix Sky Harbor International Airport has finally inaugurated its virtual queuing programme.

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London Heathrow: Britain’s front door for passengers and cargo

10 September 2020 | By Nick Beresford - London Heathrow Airport

Heathrow’s Head of Data and Analytics, Nick Beresford, details the airport’s data transformation journey; exploring new ways to exploit data to enable an efficient operation, drive business value and deliver an excellent passenger experience.

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COVID-19 impacts and solutions to airport operations: Complete guide by Copenhagen Optimization

1 July 2020 | By Copenhagen Optimization

This guide is for anyone involved in the airport operation – from the airport planner to the terminal manager and the airport executive.

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Case Study: Security transformation project – Dublin Airport

29 January 2019 | By Copenhagen Optimization

Dublin Airport Authority (daa) engaged with Copenhagen Optimization to support Dublin Airport on a larger transformation project aimed at improving the security process.

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Case Study: Optimization study – check-in and baggage outbound at Toronto Pearson

28 January 2019 | By Copenhagen Optimization

Greater Toronto Airport Authority (GTAA) engaged with Copenhagen Optimization to carry out a study of how to optimise the operation of the check-in and baggage outbound facilities in Terminal 3 at Toronto Pearson International Airport (YYZ).

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