Hamad International Airport maintains excellent travel experience

The airport continues to provide a seamless and convenient arrival experience by implementing several welcome procedures.

Doha Airport passenger experience


With the summer vacation coming to an end, Hamad International Airport continues to provide a seamless and convenient arrival experience by implementing several procedures to welcome arriving citizens and residents.

For the convenience of passengers, the airport advices passengers who are eligible to use the e-gates at the arrival immigration hall. Passengers are reminded that checked-in luggage that are oversized or of irregular shape will arrive at separate dedicated baggage reclaim belts. It is also advisable to securely pack fragile items in hard-shell case bags and check the bag tag to verify ownership before reclaiming the bags.

Hamad International Airport offers passengers a wide variety of ground transport options that seamlessly connect the airport and the city. The bus pavilion and taxi pavilion are located on either side of the arrival hall. Passengers are advised to use taxis from the taxi pavilion as these authorized taxis are subject to high quality & performance standards and a robust lost and found policy.

The metro station is a short indoor walking distance from the airport terminal and operates every three minutes, connecting the airport to popular spots around the city.

The short-term car park can be utilised for smooth passenger pick up from the terminal. Car rental and limousine services are all conveniently located close to the arrival hall. Passengers that availed the valet service will be able to pick up their vehicles at the departure’s curb side, upon their arrival.

As always, airport staff are available to assist passengers round the clock. Hamad International Airport welcomes residents back and wishes all its little passengers an enjoyable return to school.

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