JFK Terminal 4 welcomes virtual queuing for passengers
Posted: 27 May 2022 | International Airport Review | No comments yet
John F. Kennedy International Airport has announced the launch of a free virtual queuing programme for passengers at Terminal 4, to provide a more predictable and seamless airport experience.


JFK International Air Terminal LLC (JFKIAT), the operator of Terminal 4 at John F. Kennedy International Airport (JFK), announced the launch of a free virtual queuing programme at Terminal 4 (T4). JFK T4 Reserve allows travelers at JFK’s T4 to plan ahead and reserve a dedicated security lane time slot for their party, giving them a more predictable and stress-free travel experience.
“This innovative programme will help to ensure that we are continuing to provide an efficient, best-in-class experience for all travelling through Terminal 4,” said Roel Huinink, President and CEO of JFKIAT. “JFKIAT is committed to integrating cutting-edge technologies that will bolster our operations …”
How It Works
- Reserve: To use the free JFK T4 Reserve, visit the dedicated website where you can enter your flight details, the size of your party, and find a reservation time that works for you
- Confirm: Once you select your reservation time, finish booking by entering your email, and confirming your details. You’ll receive a confirmation email and QR code
- Go: When you arrive at airport security, look for signs pointing to the Reserve lane. Scan your QR code with a staff member and enjoy the fast lane right to TSA screening and security.
Reservations can be made online up to 72 hours in advance of a flight’s scheduled departure. Reservation times are available based on the passenger’s selected flight; slots are available starting at least 60 minutes before domestic flights and at least 75 minutes before international flights. The dedicated JFK Reserve security entry point is open between 5a.m. and 10a.m., the security checkpoint’s busiest time.
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Related topics
Airport development, Digital transformation, New technologies, Passenger experience and seamless travel, Security, Terminal operations, Workforce