Emanuele Calà, Head of Innovation and Quality at Aeroporti di Roma, details the passenger-focused approach that has taken a pivotal role during the pandemic, and the use of real time data at different points in the airport journey to truly capture passenger mood.
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John F. Kennedy International Airport (JFK)
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Dr. Ralf Gaffal, Managing Director of Munich Airport International’s (MAI) Business Division, spoke to International Airport Review about the key challenges and questions that airports need to address sooner rather than later, highlighting best practices and using Munich International Airport (MUC) as an example.
John F. Kennedy International, Newark Liberty International, LaGuardia, New York Stewart International and Teterboro Airports have received the accreditation.
The Sunflower Lanyard Programme is an initiative which will help passengers with hidden disabilities get extra levels of customer service.
The new technology will enable JFKIAT’s operations team to monitor passenger social distancing and overcrowding throughout the terminal as part of its COVID-19 response.
By introducing the new autonomous system, Haneda Airport will improve the experience for PRMs and help to limit the spread of COVID-19.
Veovo announces the introduction of virtual queuing and passenger density management solutions, designed to help support social distancing in airports.
Access to the terminals will be restricted to ticketed passengers, airport employees and individuals with a need to enter for airport business.
The new app will be trialled at three PANYNJ-managed airports, providing navigation assistance for passengers who are visually impaired.
The autonomous vehicles, introduced by British Airways, were exclusively trialled at New York’s John F. Kennedy International Airport.
Through its CEO series, International Airport Review spoke to Graham Millett, CEO of Western Sydney International, about how the airport is set to be a disruptor in Australian aviation.
By offering the sunflower lanyards, T4 has become the first Northeast U.S. terminal to offer the initiative to its passengers with hidden disabilities.
Features of the JFK International Airport Terminal 4 redevelopment will include expanded check-in and arrival areas, and the addition of 16 new gates.
The Google feature provides real-time language translation to international passengers, with 29 languages currently supported.
PANYNJ has authorised the proposed lease agreement to construct, finance and operate the new Terminal One at JFK.