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Ford Airport introduces Fly Safe. Fly Ford. campaign to restore confidence in air travel

Gerald R. Ford International Airport passengers can be educated and reassured on airport safety with the new campaign recently launched.

Ford Airport reassures passengers

As the Michigan economy continues to re-emerge from COVID-19, the Gerald R. Ford International Airport has introduced its new Fly Safe. Fly Ford. campaign to educate travellers on new precautions for public health and restore confidence in air travel.

A number of new safety measures have been deployed, including sanitation protocols, installation of protective guards and increased signage promoting best practices.

Passengers and guests who are medically able to do so are asked to wear facial coverings throughout the terminal, as are all airport staff. Travellers and guests will have the opportunity to purchase facial coverings and other personal protective equipment in concession areas and through vending machines.

“For decades, the Ford Airport has played a critical role in connecting people to the possibilities of the world,” said President and CEO, Tory Richardson. “While many are longing to travel again, understandably there are questions of how to remain healthy while flying.

“Our Fly Safe. Fly Ford. campaign is designed to highlight the numerous steps we have taken to keep passengers safe while still offering a comfortable travel experience. Our easy-to-navigate size has been a factor in our pre-COVID-19 record success – and we see it as a clear strength as we prepare for the new normal of travel.

“With less physical space to maintain and a clear focus on the guest experience, we are able to better control our cleaning procedures, train our team in best practices and offer a safe travel experience.”

Safety and sanitation enhancements now in place include:

  • Reliance on continuous cleaning protocols to disinfect and sanitise high-traffic areas for employees, tenants and guests, including bathrooms, airline kiosks and TSA bins
  • Placement of hand sanitiser stations throughout the terminal, pre- and post-TSA screening
  • Installation of custom plexiglass at all interaction points, including ticket counters and rental car facility
  • Use of visual clues to reinforce physical distancing throughout the airport through floor clings, stanchion toppers, wall decals and computer monitors
  • Placement of signage throughout the terminal – overhead, wall-mounted, door-placed – reminding guests about ways to limit the spread of COVID-19
  • Offering PPE to guests in concession areas and through vending machines
  • Installation of energy-efficient HVAC systems that improve indoor air quality and temperature comfort.

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