Two Brazilian airports are now processing passengers faster

Posted: 14 February 2020 | | No comments yet

Fraport Brasil has implemented 26 self-service gates; 14 at Forteleza Airport and 12 at Porto Alegre Airport, in a bid to improve efficiency.

Fraport Brasil airports to process passengers quicker

Fraport Brasil has installed passenger-processing technology at two of its airports in Brazil: Fortaleza Airport (FOR) and Porto Alegre Airport (POA).

The new self-service gates provide passengers with automated entry to the security checking area with just a scan of their boarding pass; reducing queues and improving efficiency.

Andreea Pal, CEO of Fraport Brasil, said: “A significant part of our remit is to invest in infrastructure to transform the passenger experience and make operations highly efficient at these two airports. To do that, we need to provide automation at as many touchpoints as possible, which is why we have installed these gates that read bar-coded boarding passes.”

The technology is from SITA and enables secure checks against the airport systems and manages the integration of third-party hardware with the existing airport IT infrastructure.

New self-service technology

Pal continued: “We selected SITA because we know that using their technology allows us to process four times as many passengers to access the security checkpoint. This will significantly improve the passenger experience.”

Fraport AG is active at 30 airports around the world, including its home-base Frankfurt Airport (FRA). At the beginning of 2018, Fraport Brasil commenced its concessions to manage and develop Fortaleza and Porto Alegre airports for 30 and 25 years respectively.

Elbson Quadros, SITA Vice President, Latin America, said: “There is absolutely no question that passengers want automation because it makes their journey through the airport much smoother. It takes away the need for manual checks at every stage of the journey, it is both more accurate and makes more efficient use of the airport’s resources, from staff to real estate.”