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New study outlines impact of COVID-19 measures on airport performance
A new study conducted by EUROCONTROL has shown that capacity constraints are the biggest challenge for airports in the face of COVID-19.
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Terminal Operations
Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
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Contactless: The new norm in aviation
Murali Varadarajan, Senior Vice President and Head of Operations at Mumbai International Airport Limited, discusses how airports should tackle the challenge of improving efficiency in the face of COVID-19.
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Passengers first: Your way to smoother operations
Data is one of the vital elements in an airport operations centre (APOC). Another key to a great future? People. Korijn Defever, Operational Improvement Manager at Brussels Airport, and Bart Seuntjens, General Manager for Brussels Airport Consulting, talk about their successful set up of an APOC and explain how it has helped…
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Chhatrapati Shivaji Maharaj Airport introduces contactless check-in
Chhatrapati Shivaji Maharaj Airport's new QR-code check-in service minimises unnecessary surface contact and improves the passenger experience.
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Airport report: A blueprint for recovery in the wake of COVID-19
A new report exploring how airports can overcome disruption and restore passenger confidence.
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London Heathrow: Britain’s front door for passengers and cargo
Heathrow’s Head of Data and Analytics, Nick Beresford, details the airport’s data transformation journey; exploring new ways to exploit data to enable an efficient operation, drive business value and deliver an excellent passenger experience.
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How airports can sustain the COVID-19 crisis and thrive beyond it
Airports are one of the key pillars of globalisation. Here is a pragmatic approach for them to adapt to the next normal.
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RIOgaleão Airport awarded passenger safety seal from WTTC
The achievement highlights RIOgaleão Airport's efforts to implement a series of measures to guarantee the safety of passengers during the COVID-19 pandemic.
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Contactless ordering service launched at Schiphol Airport
Passengers travelling through Schiphol Airport can now pre-order and collect food and beverage orders post-security as part of its new contactless service.
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CGI images of replacement terminal released by Leeds Bradford Airport
The CGI images of the proposed replacement terminal at Leeds Bradford Airport highlight a focus on improving the passenger experience.
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First Indian airport receives ACI Airport Health Accreditation
Chhatrapati Shivaji Maharaj International Airport has been awarded the ACI accreditation as a result of its numerous health and safety initiatives.
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Cincinnati/Northern Kentucky Airport introduces sustainable water options
Passengers can now benefit from two DropWater stations, where they can either fill their own water bottles or purchase a drink in a completely compostable container.
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Teesside Airport installs new body and baggage scanners
As part of a major renovation of its security area and in preparation for an increase in passengers, Teesside Airport has installed two new scanners.
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Luton Airport becomes first in UK to achieve ACI Airport Health Accreditation
Luton Airport has been awarded the accreditation as a result of how well its COVID-19 health measures align with worldwide standards.
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Budapest Airport invests €100 million over 12 months
Over the course of the past year, Budapest Airport has invested in a wide range of infrastructure and passenger experience developments.
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