The smarter airport – How can intelligent decision-making transform performance and customer experience?
James Williamson from Veovo explains their perspective on smarter airports.
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James Williamson from Veovo explains their perspective on smarter airports.
Airport operations have always been a complex, finely-tuned balance between capacity and demand, passenger experience and cost of service, the predictable and the unexpected.
Over the last six months, airport operational planning has been thrown into a veritable tailspin. The traditional way of basing decisions off stable schedules, historical data and static rulesets is now suddenly ineffective and struggles to reflect the realities of a dynamic and unprecedented aviation environment.