news
Belgrade Airport awarded Level 1 Airport Carbon Accreditation from ACI
The ACI accreditation is the first result of the new environmental strategy that has been implemented at Belgrade Airport.
List view / Grid view
Terminal Operations
Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
news
South Bend International Airport installs CAT units at TSA checkpoint
The installation of the CAT unit at the security checkpoint will enhance TSA’s detection capabilities for identifying fraudulent documents, as well as reduce a touchpoint at security, helping to limit the spread of COVID-19.
news
San Francisco Airport awarded Airport Health Accreditation from ACI World
Measures implemented at San Francisco Airport to ensure health safety and achieve the accreditation include onsite rapid COVID-19 testing and enhanced cleaning measures.
news
UK CAA awards Belfast City Airport with highest accessibility services rating
George Best Belfast City Airport has successfully retained its 'Very Good' rating from the UK CAA for its accessibility services for the third consecutive year.
news
ACI Airport Health Accreditation awarded to Queen Alia International Airport
In recognition of its efforts to deliver a safe airport experience in the face of COVID-19, Queen Alia Airport was awarded the ACI accreditation.
news
London City Airport publishes new master plan that supports recovery and growth
The new master plan is a long-term vision for how London City Airport can recover from COVID-19 and ensure future growth in a sustainable and responsible way.
news
Heathrow to consider implementation of Forecourt Access Charges in 2021
The airport is considering the introduction of Forecourt Access Charges in order to prevent a car-led airport recovery from the COVID-19 pandemic.
article
Closing the passenger experience gap: From dots to big picture insight
Understanding passenger flow throughout the airport terminal forms the basis for many operational decisions. Most airports are not equipped to do this. Measuring queues is only part of the story. It’s time airports also considered the entire Kerb-to-Flight journey, to close the gap between how airports see passengers today and…
news
COVID-19 testing facility opens at London Stansted Airport
The opening of the facility at Stansted is part of Manchester Airports Group's efforts to support the resumption of air travel amidst the COVID-19 pandemic.
news
Glasgow Airport receives ‘Very Good’ disability access rating for second consecutive year
The UK Civil Aviation Authority awarded Glasgow Airport with the rating for the second consecutive year as a result of its efforts in supporting PRMs.
article
The four core principles for planning holistic airport operations
Airport operations have always been a complex, finely-tuned balance between capacity and demand, passenger experience and cost of service, the predictable and the unexpected.
news
Hamad becomes first Middle Eastern airport to achieve 5-Star COVID-19 Airport Safety Rating
Following a three-day audit, Skytrax awarded Hamad International Airport with the highest airport COVID-19 safety rating.
news
Pre-departure testing study commissioned by Heathrow Airport
Heathrow will have access to the testing data collected by four of its airlines for its pre-departure testing trials. The information will be used to evaluate whether pre-departure testing is robust and safe enough to replace quarantine.
news
Five PANYNJ airports receive ACI World’s Airport Health Accreditation
John F. Kennedy International, Newark Liberty International, LaGuardia, New York Stewart International and Teterboro Airports have received the accreditation.
article
How can airports use security investments to reduce operating costs?
Andreas Conrad, Head of Marketing at Qognify, discusses how Enterprise Incident Management (EIM) and next generation Video Management Systems (VMS+) can help to improve how airport incidents are managed as they unfold.
Chief Executive Officer
CEO
Chief Operating Officer
Head of Operations, Safety and Emergency
Chief Strategy Development Officer
Head of Operations
Airport General Manager
CEO
Chief Executive Officer